Business Details
36 Years
experience
Emergency
services
Trusted Plumbing and Heating Services in Bishop's Stortford
Established in 1990, Five Oax is a family-run plumbing, heating, and bathroom design business serving Bishop's Stortford and surrounding areas. Founded by John Oakes, a Gas Safe registered engineer with over 30 years' experience, our team includes John's sons David and George alongside long-serving professionals trained in-house. We specialise in boiler installations, central heating systems, bathroom design and refurbishments, property refurbishments, and emergency plumbing services. Our Gas Safe accreditation ensures compliance with the highest safety standards, while our commitment to quality is reflected in our 30-year reputation built on personal recommendations.We prioritise minimal disruption during work, maintain tidy workspaces, and offer tailored solutions including supply-and-fit or fit-only options. Our team works from fully equipped, branded vehicles and provides transparent communication throughout every project. Customer satisfaction remains our priority, evidenced by our extensive collection of positive testimonials highlighting our professionalism, expertise, and attention to detail.
Services
Boiler Repairs
Bathroom Design
Central Heating
Plumbing Services
Property Refurbishments
Details
- Year established: 1990
Highlights and features
- Family-run business with 30+ years' local experience
- Gas Safe registered engineers for safety compliance
- Tailored solutions for boiler, heating, and bathroom needs
- Skilled in-house team with minimal disruption approach
- Extensive positive customer testimonials since 1990
Associations and certifications
- Gas Safe
What people say
Professional at all times
First-class advice
Excellent work
Completed on time
Highly recommended
Services
Boiler Repairs
Our Gas Safe registered engineers provide rapid boiler repair services to restore heating systems efficiently. We diagnose and fix faults in all boiler types, ensuring safe operation and minimising downtime. Customers benefit from our emergency response service and preventative maintenance options to extend boiler lifespan.
Bathroom Design
We offer complete bathroom design and installation services tailored to individual preferences. Our specialists create functional, aesthetically pleasing spaces using quality fixtures while managing all aspects from plumbing to tiling. The process includes expert advice on layout optimisation and material selection for both residential and commercial properties.
Central Heating
Our comprehensive heating services cover installations, repairs, and maintenance for domestic systems. We supply and fit modern condensing boilers, radiators, and programmable controls to improve energy efficiency. The team handles complete system upgrades and emergency repairs with minimal disruption to property occupants.
Plumbing Services
We provide full plumbing solutions including pipe repairs, tap replacements, and hot water system installations. Our qualified plumbers address both emergency and routine maintenance needs across residential properties. Services include leak detection, drainage solutions, and compliance with building regulations for new installations.
Property Refurbishments
Our refurbishment service coordinates multiple trades for complete property upgrades. We manage projects from initial design through to completion, handling structural changes, electrical upgrades, and finishing touches. This comprehensive approach ensures cohesive results that meet budgetary requirements while maintaining high workmanship standards.
People
John Oakes
Director
With over 30 years' experience, John founded Five Oax in 1990. A Gas Safe registered engineer, he oversees all projects personally, combining technical expertise with management of the family business alongside his sons David and George.
Sue Oakes
Company Secretary
Sue manages administrative operations and customer communications for Five Oax. As part of the family leadership team, she ensures smooth business operations while maintaining the company's commitment to exceptional service standards.
David Oakes
Plumbing Engineer
David, one of John's sons, serves as a key plumbing engineer. With extensive hands-on experience, he delivers quality installations and repairs while demonstrating the same professionalism that has earned Five Oax its strong reputation.
George Oakes
Heating Engineer
George contributes as a heating specialist within the family business. His expertise in modern heating systems complements the team's capabilities, maintaining Five Oax's tradition of technical excellence and customer-focused service delivery.
James
Plumbing Technician
James is a valued team member known for meticulous workmanship in bathroom installations. Customer testimonials frequently highlight his professionalism, attention to detail, and ability to complete complex projects efficiently while maintaining clean workspaces throughout.
Questions
Are your engineers Gas Safe registered?
Yes, we are Gas Safe registered heating engineers. Our registration ensures all gas work meets strict safety standards. You can verify our credentials through the Gas Safe Register website.
Do you offer emergency plumbing services?
We provide urgent boiler breakdown services with rapid response times. Our team prioritises emergency repairs to restore heating and hot water systems as quickly as possible.
Can you handle complete bathroom renovations?
We offer full bathroom design and installation services. Our team manages all aspects including plumbing, tiling, electrics, and finishing touches to create functional, stylish spaces tailored to your requirements.
What areas do you cover?
Based in Bishop's Stortford, we serve the local area and surrounding regions. Our plumbing, heating, and refurbishment services are available to residential and commercial clients within our operational radius.
Do you provide property refurbishment services?
Yes, we manage complete property refurbishments incorporating all necessary trades. From initial planning to final execution, we coordinate projects to meet your specifications, budget, and timeline requirements.
How can I verify your work quality?
We provide references from recent customers upon request. Our extensive testimonials section features detailed feedback from satisfied clients highlighting our professionalism, workmanship, and customer service standards.
