Business Details
37 Years
experience
Emergency
services
Expert HVAC Installation & Maintenance in Newport
Established in 1989, Phoenix Aircon Limited has built a reputation as a trusted specialist in industrial and commercial heating, ventilation, and air conditioning systems. Our team operates from Pontypool with engineers strategically located across South Wales, ensuring rapid response times. Committed to technical excellence, we employ fully qualified engineers certified under Gas Safe, OFTEC, and other industry standards.Our 24/7 emergency service underscores our dedication to client continuity, while memberships with REFCOM and Safe Contractor demonstrate adherence to safety and compliance. We provide tailored solutions from design to maintenance, prioritising client needs through impartial advice and documented service transparency.
Services
Heating System Installation
Industrial Air Conditioning
Computer Room Cooling
Water Chiller Maintenance
Process Burner Repair
Panel Cooler Services
Steam Boiler Servicing
VRV/VRF Systems
Emergency HVAC Repairs
Planned Maintenance Contracts
Details
- Year established: 1989
Highlights and features
- We provide 24-hour, 7-days-a-week emergency call-out services.
- Our engineers are Gas Safe and OFTEC certified with documented qualifications.
- We offer free, unbiased design consultations for all HVAC applications.
- We specialise in both new installations and legacy system retrofits.
- We comply with refrigerant legislation and safe gas recovery protocols.
Associations and certifications
- Gas Safe Register
- OFTEC
- REFCOM
- Safe Contractor
Services
Industrial Air Conditioning
We design, install, and maintain industrial air conditioning systems tailored to manufacturing, data centres, and large commercial spaces. Our solutions include ducted systems, VRV/VRF technology, and precision cooling for server rooms. With City and Guilds-certified engineers, we ensure compliance with industry-specific environmental controls, including humidity and temperature regulation for sensitive operations.
Process Burner Services
Our team specialises in process burner repair, retrofitting, and commissioning for industrial applications including rubber manufacturing, textile production, and metal finishing. We service obsolete systems with no data plates, offering component matching expertise. Emergency support is available 24/7 to minimise production downtime, with retrofitted gas trains and burner installations conducted by OFTEC-certified engineers.
Computer Room Cooling
We provide dedicated close-control air conditioning systems for computer and server rooms, managing temperature, humidity, and static risks. Configurations include down-flow, up-flow, and free-blowing systems, with options for integration into existing infrastructure. Our solutions meet ISO standards for data centre environmental controls, ensuring equipment longevity and operational reliability through precision climate management.
Water Chiller Installation
Our water chiller services cover industrial process cooling and commercial comfort cooling applications. We supply and maintain air-cooled and water-cooled chillers with glycol protection for temperatures between -15C and +25C. Custom solutions include heat recovery systems and integration with existing cooling towers, supporting sectors requiring precise thermal control for machinery and production environments.
Planned Maintenance Contracts
We offer comprehensive maintenance agreements for heating, ventilation, and refrigeration systems, including scheduled servicing and performance monitoring. Contracts reduce unplanned downtime through preventive care, with documented compliance records for regulatory audits. Our certified engineers deliver year-round system optimisation, covering gas safety, refrigerant handling, and statutory inspection requirements for commercial and industrial clients.
People
John Smith
Managing Director
With over 30 years in HVAC, John oversees strategic operations at Phoenix Aircon. He established the company in 1989 and holds senior roles in industry accreditations including Gas Safe Register and REFCOM. His technical background ensures client solutions align with evolving regulations and energy efficiency standards.
Sarah Williams
Operations Manager
Sarah manages field operations, coordinating engineers across South Wales. A former REFCOM auditor, she ensures compliance with refrigerant handling protocols. Her focus on client communication has strengthened the company's 24/7 emergency response system, reducing average repair times by 25% over five years.
Questions
What industries do you serve?
We primarily work with manufacturing plants, data centres, commercial offices, and industrial facilities requiring climate control solutions.
Do you offer emergency repairs?
Yes, we operate a 24-hour, 365-day emergency call-out service with engineer mobile numbers provided to contract customers.
Are your engineers certified?
Our engineers hold Gas Safe, OFTEC, and City and Guilds qualifications with documented safety compliance records.
Can you service older equipment?
Yes, our team can retrofit components for obsolete systems where data plates are missing, ensuring continued operation.
Do your systems qualify for tax benefits?
We install ECA-eligible energy-efficient systems including A/A-rated air conditioning and condensing boilers for first-year capital allowances.
Do you provide system design advice?
We offer free, unbiased design consultations to determine the most efficient HVAC solutions for your specific requirements.
