Business Details
12 Years
experience
Emergency
services
Expert HVAC Solutions in Washington
Established in 2014, Greenhome Heating is a family-run business serving the North East of England. Our Gas Safe registered engineers specialise in boiler installations, heat pump systems, and solar PV solutions, prioritising energy efficiency and carbon footprint reduction. With MAX Accreditation for Ideal Boilers and Checkatrade membership, we combine technical expertise with exceptional customer service.Our team of experienced professionals delivers tailored heating solutions, including emergency repairs and maintenance plans, while supporting local charities through our community-focused initiatives. Backed by insurance warranties and MCS certification, we ensure every installation meets the highest industry standards.
Services
Gas Boilers
Heat Pumps
Solar PV
Boiler Servicing
Emergency Repairs
Details
- Year established: 2014
Highlights and features
- We are MAX Accredited Installers for Ideal Boilers
- Highly-qualified and fully accredited Gas Safe engineers
- Offer affordable monthly care plans for boiler maintenance
- Proud to support three local charities through installations
- 24/7 emergency repair service available
Associations and certifications
- MAX Accredited Installer
- Checkatrade
What people say
Professional and affordable
Tidy and friendly service
Highly recommend
Excellent service
Trustworthy and reliable
Services
Gas Boilers
We install A-rated gas boilers designed for maximum energy efficiency. Our Gas Safe engineers perform like-for-like replacements or full system upgrades, including pipework and thermostat integration. Every installation includes system flushing, safety testing, and comprehensive aftercare support to ensure optimal performance and customer satisfaction.
Heat Pumps
Our Heat Geek Elite accredited team designs and installs air source heat pumps with precision. We conduct full heat loss surveys, radiator design proposals, and system efficiency calculations. Partnering with Vaillant ensures premium quality components, while MCS certification guarantees compliance with renewable energy standards and eligibility for government incentives.
Solar PV
We provide complete solar PV installations with tailored system designs. Our process includes energy usage analysis, roof-specific proposals, and performance projections. All installations feature high-quality components, insurance-backed warranties, and complete documentation to maximise energy savings and return on investment for residential properties.
Boiler Servicing
Our comprehensive servicing packages maintain boiler efficiency and safety. We offer flexible care plans covering annual inspections, component checks, and priority emergency call-outs. Regular maintenance extends system lifespan while ensuring continued compliance with safety regulations and warranty requirements.
Emergency Repairs
Available for urgent heating issues, our rapid response team addresses boiler failures and system malfunctions. Engineers carry common replacement parts for immediate fixes, with 24/7 availability ensuring minimal disruption to household comfort and heating functionality during critical situations.
People
Mark Wooler
Managing Director
Mark founded Greenhome Heating in 2014, combining hands-on engineering with business development. He oversees daily operations while maintaining technical expertise through continuous industry engagement and team training initiatives.
Mark Moore
Heating and Installations Manager
Joining in 2016, Mark specialises in boiler installations and system upgrades. His technical proficiency and customer-focused approach have made him a key figure in delivering complex heating projects across residential properties.
Ian Hancock
Service and Maintenance Manager
Ian leads our repair and maintenance division since joining in 2018. His methodical approach ensures efficient problem diagnosis and resolution, covering complete plumbing and heating system servicing for both domestic and commercial clients.
Deb Smith
Office Manager
Deb joined the team in 2022, bringing extensive industry experience. She manages customer communications, appointment scheduling, and operational logistics, significantly improving service coordination and client interaction processes.
Cameron Quinn
Third Year Apprentice
Cameron has progressed through our apprenticeship programme since 2017. Under senior engineer supervision, he now contributes to boiler installations and system upgrades, developing practical skills alongside formal technical training.
Questions
What boiler types do you install?
We install all boiler types including combi, system, and heat-only boilers from leading manufacturers, with expert advice on the best solution for your property.
Are your engineers qualified?
All our engineers are Gas Safe registered with valid ID cards, ensuring safe and compliant boiler and heating system installations.
How long does installation take?
Standard boiler replacements typically take one day, while full system upgrades may require 2-5 days depending on complexity and property requirements.
Do you offer maintenance plans?
Yes, we provide comprehensive care plans covering annual servicing, priority repairs, and system performance checks to maintain efficiency and warranty validity.
Can I get financing options?
We offer 0% finance options for qualifying installations, with flexible terms available through our FCA-regulated finance partners.
What areas do you cover?
We serve the entire North East of England region, providing heating solutions to both urban and rural properties across the area.
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