Business Details
46 Years
experience
Expert Plumbing & Heating Services in Bath
Established in 1980, R.J Mitchell & Son has built a reputation for excellence in plumbing and heating services across Bath and surrounding areas. As a family-run business now led by second-generation plumbers, we combine over 40 years of industry experience with Gas Safe registration and accreditations from the Chartered Institute of Plumbing and Heating Engineers. Our commitment to quality is demonstrated through Water Industry Approved Plumber status and partnerships with leading manufacturers like Vaillant and Worcester, offering extended warranties on boiler installations. We prioritise customer relationships through transparent pricing, detailed consultations, and a dedication to delivering tailored solutions for both residential and commercial properties.Our team of certified professionals, including managing director John Mitchell and boiler service engineer Matt Spanswick, maintains rigorous standards through regular training and adherence to Which? Trusted Trader and Trading Standards Buy with Confidence schemes. With a focus on energy efficiency and modern plumbing technologies, we provide comprehensive services ranging from emergency repairs to full system installations while maintaining the personal touch that has sustained our business for decades.
Services
Boiler Installation
Central Heating Systems
Plumbing Repairs
Water Softener Installation
Boiler Servicing
Details
- Year established: 1980
Highlights and features
- We have over 40 years of plumbing experience in Bath
- Our team includes Gas Safe registered engineers
- We offer 7-year warranties on Vaillant boiler installations
- We are Which? Trusted Traders and Buy with Confidence members
- Our dedicated boiler breakdown engineer provides prompt service
Associations and certifications
- Gas Safe Register
- Chartered Institute of Plumbing and Heating Engineers
- Water Industry Approved Plumber
- Vaillant accredited installers
- Worcester Accredited Installers
What people say
Hard work
Attention to detail
Responsive service
Competent and helpful
Excellent team
Services
Boiler Installation
We specialise in boiler installations for residential and commercial properties. Our Gas Safe engineers install system, heat only and combination boilers with manufacturer-backed warranties up to 10 years. We assess your property's requirements to recommend the most energy-efficient solution while maintaining competitive pricing for both standard and premium boiler models.
Central Heating Systems
Our central heating services include complete system design, installation and modifications. We work with modern condensing boilers and offer system optimisation to improve efficiency. We handle projects from single-room heating upgrades to full property installations, ensuring compliance with current building regulations and energy efficiency standards.
Plumbing Repairs
We provide comprehensive plumbing repair services for leaks, burst pipes and system failures. Our team handles both scheduled maintenance and urgent call-outs during working hours. We maintain stock of common replacement parts to complete repairs efficiently while offering transparent pricing for all emergency plumbing services.
Water Softener Installation
We install water softening systems to combat hard water issues in Bath's limestone areas. Our solutions reduce scale buildup in pipes and appliances while improving soap efficiency. We offer both salt-based and alternative water treatment options tailored to household size and water usage patterns.
Boiler Servicing
Our boiler servicing includes annual safety checks, efficiency testing and component maintenance. We follow manufacturer guidelines to maintain warranty validity and extend equipment lifespan. We offer scheduled maintenance plans with priority booking for breakdowns and system performance optimisation during each service visit.
People
John Mitchell
Managing Director
John Mitchell, Gas Safe registered plumber with 25+ years' experience, leads our team. He manages quotations and installations while maintaining hands-on involvement in complex projects. John ensures our technical standards align with industry best practices.
Kimberley Mitchell
Company Secretary
Kimberley Mitchell oversees daily operations and client communications. With 15+ years in business administration, she manages scheduling, accounts and customer relations while ensuring smooth coordination between field teams and office operations.
Matt Spanswick
Boiler Engineer
Matt Spanswick, our dedicated boiler service and breakdown engineer, brings 35 years' industry experience. He holds City & Guilds advanced craft certification and specialises in boiler diagnostics, servicing and emergency repairs across residential and commercial properties.
Questions
Are you Gas Safe registered plumbers?
Yes, we are fully Gas Safe registered with engineers qualified to install and service gas appliances. Our registration number is available upon request.
What boiler warranties do you offer?
We provide 7-year parts and labour warranties on Vaillant EcoTEC Plus boilers, 5-year warranties on EcoTEC Pro models, and up to 10-year guarantees on Worcester Greenstar boilers.
Do you handle emergency plumbing repairs?
We offer same-day response for boiler breakdowns and urgent plumbing issues during working hours, though we don't provide 24/7 emergency call-out services.
Can you install water softeners in Bath properties?
Yes, we specialise in water softener installations to address Bath's hard water issues. We recommend systems based on property size and water usage requirements.
Are you Which? Trusted Traders?
Yes, we are Which? Trusted Traders and members of the Trading Standards Buy with Confidence Scheme, adhering to strict consumer protection standards.
Do you work with subcontractors?
We collaborate with trusted subcontractors for specialist trades like electrical work and plastering, maintaining quality control across all aspects of larger projects.
