Business Details
12 Years
experience
Emergency
services
Your Trusted Heating and Renewable Energy Experts in Suffolk & Essex
Smart Heating Solutions is a family-run heating and renewable energy business established in 2014, serving Suffolk and Essex. Our team of qualified engineers specialises in boiler servicing, repair, and installation, alongside renewable technologies including solar panels, heat pumps, and EV charging points. We prioritise customer satisfaction through transparent pricing, no call-out fees, and a 12-month warranty on all installations.Our expertise extends to both domestic and commercial properties, with a focus on sustainable solutions that reduce energy bills and carbon footprints. We maintain a reputation for punctuality, professionalism, and exceptional service quality, as evidenced by numerous positive customer reviews. Our commitment to innovation and environmental responsibility positions us as leaders in modern heating solutions.
Services
Boiler Servicing
Boiler Repair
Boiler Installation
Central Heating Systems
Solar Panels
Air Source Heat Pumps
EV Charging Points
Commercial Heating
Service Plans
Ground Source Heat Pumps
Details
- Year established: 2014
Highlights and features
- Family-run business with 10+ years' experience in heating and renewables
- 12-month warranty on all installations and repairs
- Transparent pricing with no hidden fees or call-out charges
- Specialist engineers in gas, oil, and renewable technologies
- 24/7 emergency response for urgent heating issues
What people say
Very punctual
Polite staff
High standard of work
Competitive pricing
Easy appointment system
Services
Boiler Servicing
Regular boiler servicing prevents breakdowns and extends system lifespan. Our Gas Safe registered engineers perform comprehensive checks to ensure safety and efficiency. Customers benefit from reduced energy bills and prolonged boiler longevity through our preventative maintenance approach.
Air Source Heat Pumps
We install and maintain air source heat pumps that extract ambient heat for home heating. These systems reduce carbon emissions and energy costs while providing consistent warmth. Our engineers ensure optimal installation and performance tailored to property requirements.
Solar Panels
Our solar panel installations convert sunlight into clean electricity for homes. Systems include high-efficiency panels with minimal emissions. We provide full installation and maintenance services to maximise energy generation and cost savings.
Central Heating Systems
We design, install, and repair domestic and commercial central heating systems. All installations include a 12-month warranty. Our engineers optimise system performance for energy efficiency and consistent temperature control across properties.
EV Charging Points
We install private EV charging points for residential properties. Our solutions provide convenient home charging for electric vehicles. Installations consider accessibility and compliance with current electrical standards for safe, reliable operation.
People
Ali Sutor
Director
Ali co-founded Smart Heating Solutions in 2014 with a vision to provide sustainable heating solutions. With over 15 years' industry experience, he leads technical operations and ensures adherence to the highest engineering standards across all projects.
Jade Sutor
Operations Manager
Jade manages day-to-day operations and customer service at Smart Heating Solutions. Her background in energy management helps shape our commitment to sustainable solutions while maintaining exceptional client support standards.
Bobby Bucys
Plumber
Bobby specialises in domestic and commercial plumbing systems. With Gas Safe registration and 8 years' experience, he ensures all installations meet current safety regulations while delivering practical heating solutions for diverse property types.
Jay Bolderston
Operations Assistant
Jay coordinates service appointments and client communications. His organisational skills ensure efficient scheduling of engineers, contributing to our reputation for punctuality and reliable service delivery across Suffolk and Essex.
Harrison Brown
Apprentice
Harrison is training in renewable energy systems installation under our senior engineers. His apprenticeship focuses on solar thermal technology and heat pump systems, supporting our commitment to developing future expertise in sustainable heating solutions.
Questions
What areas do you cover?
We serve all areas of Suffolk and Essex, including Ipswich, Aldeburgh, and Woodbridge.
Do you offer emergency services?
Yes, we provide 24/7 emergency heating services with no call-out fees.
What warranties do you provide?
All installations come with a 12-month workmanship guarantee as standard.
Are your engineers qualified?
All our gas engineers are Gas Safe registered with relevant industry certifications.
How do renewable systems reduce bills?
Renewable technologies like heat pumps and solar panels reduce energy consumption from the grid, lowering utility costs.
Can I get a service plan?
Yes, we offer bespoke service plans for both domestic and commercial clients.
