Business Details
22 Years
experience
Emergency
services
Your Trusted Plumbing and Heating Experts in Bishops Stortford
Smiths Plumbing and Heating has been delivering expert plumbing and heating solutions to domestic and commercial clients since 2004. Our team combines over 60 years of combined engineering experience with Gas Safe and OFTEC registrations to ensure compliance and safety across all services. We prioritise personalised customer service, offering free quotations and tailored advice from owner Justin Smith, supported by a dedicated team of engineers and office staff. Located in Bishops Stortford, we serve the town and surrounding areas, providing comprehensive maintenance, installation, and emergency services.Our commitment to quality is reflected in our warranties, regular client follow-ups, and partnerships with industry-leading suppliers. Customer testimonials consistently highlight our reliability, professionalism, and attention to detail, with engineers praised for their punctuality, tidiness, and technical expertise. We maintain transparency through clear communication, upfront pricing, and proactive service reminders, ensuring long-term client trust and satisfaction.
Services
Plumbing
Gas Boiler Services
Oil Boiler Services
LPG Boiler Services
Power Flushing
Unvented Hot Water Systems
Gas Safety Certificates
Legionella Risk Assessment
Details
- Year established: 2004
Highlights and features
- 60+ years combined engineering experience with Gas Safe and OFTEC registrations
- Free, no-obligation quotations with tailored advice from owner Justin Smith
- Proactive service reminders and regular client follow-ups for maintenance
- Consistently praised for punctuality, professionalism, and attention to detail
- 24/7 emergency support for urgent plumbing and heating issues
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Excellent service
Professional engineers
Quick response
First-rate team
Fantastic job
Services
Plumbing
We provide comprehensive plumbing solutions for domestic and commercial properties, covering installations, repairs, and maintenance. Our services include fixing leaks, installing new systems, and maintaining hot/cold water services. With no job too big or small, we ensure minimal disruption while delivering reliable, code-compliant workmanship.
Gas Boiler Services
Our Gas Safe registered engineers offer annual inspections, cleaning, and maintenance for natural gas boilers. We provide servicing, repairs, and smart control installations, ensuring safety and efficiency. Regular maintenance reduces breakdown risks and extends boiler lifespan, with reminders sent to clients.
Oil Boiler Services
OFTEC-certified engineers deliver oil boiler servicing, including component cleaning, oil filter replacement, and tank inspections. We offer new installations, breakdown repairs, and maintenance contracts, ensuring compliance with safety standards and optimal system performance.
Power Flushing
We perform power flushing to remove debris from heating systems, improving efficiency and preventing blockages. The process includes magnetic filter installation and system analysis, with a 2-year guarantee provided upon completion for added peace of mind.
Gas Safety Certificates
We issue Gas Safety Certificates following annual inspections of boilers, fires, and cookers. Required for landlords, these certificates ensure compliance with legal safety standards, with engineers registered on the Gas Safe Register for full accreditation.
People
Justin Smith
Owner
Justin Smith founded Smiths Plumbing and Heating in 2004, leveraging extensive industry experience to lead a team of Gas Safe and OFTEC-certified engineers. He provides expert advice and oversees all client projects.
Helen
Office Manager
Helen manages client communications and service scheduling, ensuring smooth coordination between customers and engineers. She handles quotations and follow-ups for annual maintenance services.
Fiona
Office Support
Fiona supports the team with administrative tasks, client inquiries, and appointment management, contributing to the company's efficient day-to-day operations.
Questions
Are your engineers certified for gas and oil boiler services?
Yes, our engineers are Gas Safe registered (number 163180) and OFTEC certified (number C12685) for all boiler services.
Do you offer emergency plumbing repairs?
Yes, we provide 24/7 emergency support for urgent plumbing and heating issues with rapid response times.
What areas do you service?
We operate from Bishops Stortford and serve Hertfordshire and surrounding areas for domestic and commercial clients.
Can you provide Legionella risk assessments?
Yes, our qualified engineers offer Legionella risk assessments and testing for commercial and residential water systems.
Do you offer service reminders for boiler maintenance?
Yes, we maintain a database of clients and send reminders one month before annual boiler services are due.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms can be discussed during quotation.
