Business Details
Emergency
services
24/7 Emergency Plumbing & Heating Services in South East England
Established to deliver exceptional home services, we specialise in emergency and planned plumbing, heating, and drainage solutions across South East England. Our team of highly trained engineers operates 24/7, ensuring rapid response to urgent issues while maintaining the highest standards of workmanship. With over 1,962 customer reviews averaging 9.93/10, we prioritise customer satisfaction through transparent communication, no callout charges, and fully guaranteed work. Our commitment to excellence extends to both technical expertise and customer care, ensuring minimal disruption during service delivery. We maintain industry certifications and adhere to strict quality protocols, reinforced by our Which?Trusted Trader accreditation. Our office staff and field engineers work in unison to deliver a seamless experience, from initial enquiry to post-service follow-up. We actively seek customer feedback and have a formal complaints procedure to address concerns promptly. Our reputation for reliability and professionalism has been built through consistent delivery of high-quality solutions since our inception. We invest in ongoing training for our team to stay at the forefront of industry advancements. This dual focus on technical excellence and customer service makes us a preferred choice for residential and commercial clients alike.
Services
Plumbing Repairs
Heating Services
Drainage Solutions
Boiler Breakdowns
Burst Pipe Repair
Highlights and features
- We offer 24/7 emergency cover with no callout charges
- Our engineers have extensive industry experience
- We guarantee all work for customer peace of mind
- Our 9.93/10 customer satisfaction rating reflects our service quality
- We hold Which? Trusted Trader accreditation
Associations and certifications
- Which? Trusted Trader
What people say
Fast, Reliable, Professional
Highly recommended
Brilliant communication
Spotless work
Responsive and helpful
Services
Plumbing Repairs
Emergency and planned plumbing repairs for residential and commercial properties. Our certified engineers handle burst pipes, leaks, and system failures with rapid response times. All work includes guarantees and uses quality materials to ensure long-term solutions for your property's water systems.
Heating Services
Comprehensive heating system maintenance and emergency boiler repairs. We service all major brands including Potterton, with same-day callouts available. Our engineers perform descaling, fault diagnostics, and efficiency checks to restore heating systems to optimal performance.
Drainage Solutions
Specialist drainage maintenance and emergency blockage clearance. Our experienced team handles toilet, sink, and main drain blockages using modern equipment. We offer both reactive repairs and preventative maintenance contracts for residential and business premises.
Boiler Breakdowns
24/7 boiler breakdown assistance with fixed fee pricing. Our engineers carry common replacement parts for immediate repairs. We service all boiler types including combi, system, and conventional models, providing temporary heating solutions when required.
Burst Pipe Repair
Urgent burst pipe repair service with no callout charge. Our team isolates water supplies, repairs damaged pipework, and provides drying solutions. We work quickly to minimise property damage while ensuring permanent fixes using approved materials and techniques.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, our freephone 0800 920 2030 helpline operates 24 hours a day, 7 days a week for emergency plumbing, heating, and drainage issues.
Are there callout charges for emergency visits?
No, we guarantee zero callout charges for all emergency service visits across South East England.
Which areas do you cover?
We provide services throughout South East England, including Surrey, Sussex, Kent, and Hampshire.
How quickly can you respond to emergencies?
Our average response time is under 2 hours for emergency callouts, with engineers available immediately for critical issues.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment details are confirmed before work commencement.
How do you handle customer complaints?
We aim to resolve issues within 2 days. If unresolved, Which? Trusted Trader provides independent dispute resolution through their ombudsman service.
