Business Details
50+ Years
experience
Emergency
services
Professional Plumbing & Heating Services in Cardiff
Thompson Services has been delivering expert plumbing, heating, and bathroom installation services across South Wales since 1967. As a family-run business with over 55 years of experience, we prioritise direct employment of staff to maintain rigorous training standards and hold accreditations including Gas Safe registration (number 152095), Worcester Accredited Installer status, and Checkatrade approval.Our services cover emergency plumbing, boiler installations, central heating systems, gas safety certifications, legionella risk assessments, and bespoke bathroom renovations. We operate with transparent pricing, guaranteed quotations, and a commitment to resolving customer needs efficiently while maintaining 5 million insurance coverage for client peace of mind.
Services
Plumbing Repairs
Boiler Installations
Bathroom Renovations
Gas Safety Certificates
Legionella Assessments
Details
- Year established: 1967
Highlights and features
- Over 55 years of plumbing and heating expertise since 1967
- Gas Safe registered engineers with number 152095
- Worcester Accredited Installer status for boiler installations
- Transparent fixed-price quotations with no hidden costs
- Checkatrade-approved with 5 million public liability insurance
Associations and certifications
- Gas Safe
- Worcester Accredited Installers
- Checkatrade
What people say
Excellent service
Price as quoted
Professional and courteous
Tidy and efficient
Brilliant service
Services
Plumbing Repairs
Our Gas Safe registered engineers handle all plumbing emergencies including burst pipes, leaks, and drainage issues. We provide 24/7 emergency call-outs across Cardiff and South Wales with transparent pricing agreed before work commences. Our directly employed team ensures rapid response times and permanent fixes for both residential and commercial properties.
Boiler Services
We offer annual boiler servicing and repairs for all makes and models, including gas safety checks and powerflush treatments. Our Worcester Accredited Installers use manufacturer-approved parts to maintain system efficiency. Fixed pricing starts at 75 + VAT with combined discounts available for multiple services like gas safety certificates and legionella assessments.
Bathroom Installations
From design to completion, our team manages full bathroom renovations including tiling, plumbing, and electrical work. We specialise in accessible wetrooms and luxury bathroom upgrades with CAD visualisation available. Partnering with Cardiff Bathroom Store, we provide coordinated design, supply, and installation services under one roof for stress-free projects.
Gas Safety Certificates
We issue Gas Safety Register certificates for residential and commercial properties, ensuring compliance with HSE regulations. Our engineers conduct thorough appliance inspections and provide digital reports with 12-month backups. Combined bookings with boiler services receive discounted rates at 120 + VAT for both certificates.
Legionella Risk Assessments
Our accredited assessments identify legionella bacteria risks in domestic and commercial water systems. The 75 + VAT service includes temperature testing, outlet inspections, and digital reporting with annual reminders. Commercial premises receive tailored quotations based on property size and complexity, with engineer availability seven days a week.
Questions
Are your engineers Gas Safe registered?
Yes, all our gas engineers hold current Gas Safe registration (number 152095) for safe and legal gas appliance work.
Do you offer emergency plumbing services?
We provide 24/7 emergency call-outs across Cardiff, Penarth, and Barry for urgent plumbing issues like burst pipes.
Can you help with bathroom renovations?
Yes, we manage complete bathroom installations from design to completion, including tiling, plumbing, and electrical work.
What areas do you cover?
We serve Cardiff, Penarth, Barry, Cowbridge, and surrounding areas in South Wales for all plumbing and heating needs.
How much do boiler services cost?
Our boiler services start at £75 + VAT, including annual servicing and safety checks with combined discounts available.
Are you Checkatrade approved?
Yes, we're a Checkatrade-registered business with verified customer reviews and £5 million public liability insurance.
