Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Fakenham
Established over 60 years ago, Dempsey Heating has built a reputation as a trusted provider of plumbing and heating solutions across Norfolk. Our Gas Safe, MCS, Oftec, and Anglian Water accreditations reflect our commitment to industry excellence and ongoing professional development. We specialise in delivering tailored services for domestic and commercial clients, from emergency repairs to complete system installations. Our partnerships with leading brands like Vaillant and Ideal Standard ensure we offer cutting-edge products that meet rigorous quality standards. With a focus on customer satisfaction, we provide transparent communication, competitive pricing, and comprehensive aftercare support. Our team of experienced engineers combines traditional craftsmanship with modern techniques to deliver reliable, energy-efficient solutions.We actively support environmental sustainability through renewable energy installations, including government grant-eligible air source heat pumps. Our extensive portfolio demonstrates our capability to handle projects of all scales, from small repairs to full bathroom renovations. Customer testimonials consistently highlight our professionalism, attention to detail, and ability to minimise disruption during installations. We maintain strict compliance with safety regulations while offering flexible scheduling options to accommodate client needs. Our long-standing presence in the local community underscores our dedication to maintaining the highest standards of service delivery.
Services
Plumbing Services
Heating Systems
Bathroom Installations
Kitchen Fitting
Renewable Energy
Details
- Year established: 1963
Highlights and features
- We have over 60 years of combined experience in plumbing and heating installations
- Our engineers are Gas Safe, MCS, Oftec and Anglian Water accredited
- We partner with leading brands like Vaillant and Ideal Standard for quality assurance
- We help customers access government grants for renewable energy installations
- Our team provides 24/7 emergency call-out service with transparent pricing
Associations and certifications
- Gas Safe
- MCS
- Oftec
- Anglian Water
What people say
Excellent service
Very pleased
Efficient and tidy
Professional and friendly
Prompt service
Services
Plumbing Services
We provide comprehensive plumbing solutions from minor repairs to complete system installations. Our Gas Safe registered engineers handle burst pipes, radiator issues, and water heater replacements with minimal disruption. Using premium brands like Vaillant and Ideal Standard, we ensure long-lasting, efficient systems that meet current building regulations while maintaining your property's aesthetics.
Heating Systems
Our heating specialists install and maintain gas, oil, and electric systems tailored to your property's needs. We offer boiler replacements, underfloor heating solutions, and power flushing services. With 50+ years' experience, we provide expert advice on system selection and optimisation while ensuring compliance with safety standards and energy efficiency requirements.
Bathroom Installations
We deliver complete bathroom transformations from initial design to final fitting. Our services include luxury suite installations, wet room conversions, and accessibility adaptations. Using premium fixtures and fittings, we create functional, stylish spaces while handling all plumbing, electrical, and carpentry work to ensure seamless integration and long-term reliability.
Renewable Energy
As MCS-certified installers, we provide air source heat pump systems that reduce energy costs and carbon footprints. We guide clients through government grant applications and handle complete system integration. Our solutions combine environmental responsibility with modern heating technology while maintaining compatibility with existing infrastructure.
Emergency Repairs
Our 24/7 emergency service addresses urgent plumbing and heating issues with rapid response times. We handle burst pipes, boiler failures, and water leaks using fully equipped service vehicles. Our engineers provide immediate solutions while offering transparent pricing and minimising property damage during repairs.
People
Neil Dempsey
Director
Third-generation heating engineer with over 30 years' experience in plumbing systems. Leads technical operations and quality control, maintaining the company's Gas Safe accreditation standards.
Questions
Are your engineers qualified to work on gas systems?
Yes, all our heating engineers are Gas Safe registered and undergo regular training to maintain certification standards.
Can I get financial assistance for renewable heating systems?
We help clients apply for government grants up to £7,500 for air source heat pump installations replacing traditional boilers.
Do you offer emergency plumbing services?
We provide 24/7 emergency call-outs with transparent pricing for urgent plumbing and heating issues.
What areas do you cover?
We operate throughout Norfolk with our Fakenham base providing same-day service to most locations.
How do you ensure quality installations?
We use only manufacturer-certified parts and follow strict installation protocols with final quality checks by senior engineers.
Can you handle complete bathroom renovations?
Yes, we offer full bathroom design, plumbing, electrical work, and fitting services for complete transformations.
