Business Details
We are a family-run business established in Castle Eden, Hartlepool in 1999, providing heating and gas services for over two decades. Our team of Gas Safe engineers specialises in full heating installations, boiler replacements, servicing, maintenance and repairs across Sunderland, Durham, Hartlepool and surrounding areas. We pride ourselves on delivering exceptional workmanship whether installing a new system, replacing a boiler or carrying out essential repairs. With a commitment to quality and customer care, we ensure homes remain warm, safe and energyefficient throughout the year. As Baxi Boiler Specialists we supply and install highquality Baxi boilers, backed by a fiveyear guarantee on every installation. We also offer a comprehensive boiler maintenance service plan, including an annual professional service to keep systems running efficiently.
Our flexible service plans start at 15 per month for priority cover, callout within twelve hours and no excess per claim. Over the years we have completed 150+ annual installations and earned the trust of 3,000+ loyal customers. Industry accreditation as an approved Gas Safe and Baxi installer demonstrates our adherence to the highest professional standards. We provide fixedprice quotes, flexible payment options and up to tenyear warranties on selected installations. Our aim is always to leave customers fully satisfied, a promise reflected in numerous positive Checkatrade reviews.
Our flexible service plans start at 15 per month for priority cover, callout within twelve hours and no excess per claim. Over the years we have completed 150+ annual installations and earned the trust of 3,000+ loyal customers. Industry accreditation as an approved Gas Safe and Baxi installer demonstrates our adherence to the highest professional standards. We provide fixedprice quotes, flexible payment options and up to tenyear warranties on selected installations. Our aim is always to leave customers fully satisfied, a promise reflected in numerous positive Checkatrade reviews.
Highlights and features
- We bring over 20 years of expertise since 1999.
- We complete over 150 boiler installations each year.
- We have served over 3,000 loyal customers to date.
- We offer up to tenyear warranties on selected installations.
- We provide a 15 plan with callout within 12 hours.
Services
Boiler Installations
We supply and install high-quality Baxi boilers, known for reliability, efficiency and long-term performance. Every installation includes a fiveyear guarantee and a full professional service each year to keep the system safe and efficient. This approach provides peace of mind, spreads maintenance costs and ensures yearround heating excellence for homeowners and landlords.
Boiler Repairs
Our Gas Safe engineers diagnose and repair boiler faults swiftly, often within two hours of emergency contact. We use genuine parts and follow manufacturer guidelines to restore safe, efficient operation. This minimises downtime, reduces energy waste and gives customers confidence in their heating system's reliability.
Boiler Service Plan
Our boiler service plan spreads maintenance costs with a fixed monthly fee of 15 or an annual option of 160. It includes priority callout within twelve hours, annual servicing at reduced cost and cover for all parts, labour and callout expenses. Customers benefit from no excess per claim, expert engineer advice and yearround peace of mind for their heating system.
Gas Safety Certificates
We conduct thorough Gas Safety inspections to certify that appliances and installations meet legal standards. Our qualified engineers issue the required certificate promptly, ensuring landlords comply with regulations and tenants stay safe. This service protects properties from hazards, avoids penalties and provides documented proof of ongoing safety compliance.
Radiator Installation
We install radiators to optimise heat distribution and improve energy efficiency in homes and businesses. Our engineers assess the space, select appropriate sizes and fit each unit securely to pipework. This results in quicker warmup times, lower running costs and a consistently comfortable indoor environment.
