Business Details
18 Years
experience
Emergency
services
Your Trusted Boiler Experts in South Shields
Established in 2008, Tyne and Wear Heating has built a reputation as a trusted provider of heating and plumbing solutions in the North East of England. Our team of Gas Safe registered engineers brings over two decades of combined experience to boiler installations, repairs, servicing, and emergency plumbing. We prioritise transparency, offering upfront pricing with no hidden charges, and operate a 24/7 emergency call-out service for urgent needs. Our commitment to quality is underscored by our Gas Safe accreditation, ensuring all work meets rigorous safety standards.We serve both residential and commercial clients across South Shields, Newcastle, Sunderland, and surrounding areas, delivering tailored solutions that enhance comfort and efficiency. Customer satisfaction remains our focus, with a proven track record of positive feedback highlighting our professionalism, competitive pricing, and reliable service. Through continuous investment in training and technology, we maintain our position as a leading independent heating solutions provider in the region.
Services
Boiler Installation
Boiler Repairs
Boiler Servicing
Emergency Plumbing
Landlord Services
Details
- Year established: 2008
Highlights and features
- 24/7 emergency plumbing services with rapid response times
- Gas Safe registered engineers with over 20 years of combined experience
- Transparent pricing with no hidden charges or sales pressure
- Award-winning customer service with 4.5/5 rating from 13 reviews
- Specialist boiler installation and servicing for all major brands
Associations and certifications
- Gas Safe Register
What people say
Reasonable prices
Honest assessment
Very professional
Excellent service
Fast response
Services
Boiler Installation
We provide expert boiler installations for combi, system, and regular boilers. Our Gas Safe engineers ensure safe, efficient replacements tailored to your property's needs. All installations include a 10-year warranty, smart controls, and frost protection features. Clients receive a fixed-price promise with no hidden fees.
Boiler Repairs
Emergency and scheduled boiler repairs conducted by certified professionals. We diagnose and resolve issues like leaks, pressure problems, and ignition failures. 24/7 availability ensures minimal disruption. All repairs use genuine parts and include post-service performance checks for lasting reliability.
Boiler Servicing
Annual boiler servicing to maintain efficiency and safety. Our comprehensive checks include flue analysis, component inspections, and system cleaning. Servicing extends boiler lifespan and ensures compliance with warranty terms. Clients receive detailed reports and maintenance recommendations for optimal performance.
Emergency Plumbing
24/7 emergency response for burst pipes, leaks, and heating failures. Rapid call-out service prioritises urgent issues to prevent property damage. Engineers carry essential tools and parts for immediate repairs. Emergency services include temporary fixes and full system restoration as required.
Landlord Services
CP12 gas safety certificates and annual boiler servicing for rental properties. We offer competitive rates for portfolio landlords and automatic renewal reminders. Services include detailed safety reports, compliance documentation, and breakdown cover options to meet legal requirements and tenant needs.
People
Nathaniel Smith
Owner
With over 20 years in domestic heating, Nathaniel founded Tyne and Wear Heating in 2008. He oversees operations and technical standards, ensuring all engineers maintain Gas Safe compliance. His leadership has driven the company's growth into a top-rated regional provider.
Nathan
Lead Engineer
Experienced Gas Safe engineer specialising in boiler installations and complex repairs. Recognised for technical expertise and customer service, Nathan leads field operations and mentors junior engineers. Clients frequently commend his professionalism and attention to detail.
Carl
Senior Engineer
Certified heating engineer with 15+ years' experience. Specialises in combi boiler installations and emergency diagnostics. Known for efficient problem-solving and clear communication during client interactions, contributing to the company's high satisfaction ratings.
Questions
What boiler brands do you work with?
We install and service all major brands including Baxi, Vaillant, Ideal, and Potterton.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency call-out service responds to urgent heating and plumbing issues.
Are your engineers Gas Safe registered?
All our engineers hold current Gas Safe accreditation for safe, compliant installations.
What areas do you cover?
We serve South Shields, Newcastle, Sunderland, and surrounding areas in the North East.
Do you provide landlord gas safety certificates?
Yes, we offer CP12 certificates and annual servicing for rental properties.
Can I spread boiler costs into monthly payments?
Yes, we provide financing options to help spread installation costs into manageable payments.
