Business Details
29 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Henley-on-Thames
Established in 1997 by Nick McLeod, Chaps Southern has grown from a single plumber to a trusted provider serving over 5,000 customers across Henley-on-Thames, Marlow, Beaconsfield, and surrounding areas. Our team of Gas Safe, OFTEC, and LPG-qualified engineers delivers expert boiler installations, central heating solutions, and plumbing services, backed by 20+ years of industry experience. We prioritise reliability, maintaining a stock of Worcester Bosch boilers and offering 24-48-hour response times, with same-day emergency support when required.Our dedicated office team ensures seamless bookings and transparent communication, while our engineers uphold rigorous standards through Worcester Bosch Gold Standard accreditation. Committed to long-term customer relationships, we provide annual boiler service reminders, fixed-price servicing, and tailored solutions for domestic and commercial clients, ensuring every property receives meticulous care.
Services
Boiler Installations
General Plumbing
Central Heating
Bathroom Fitting
Oil Boiler Services
Details
- Year established: 1997
Highlights and features
- We have 20+ years of experience in plumbing and heating installations.
- Our engineers hold Gas Safe, OFTEC, and LPG qualifications for compliance.
- We offer 24-48-hour response times with same-day emergency call-outs.
- We are Worcester Bosch Gold Standard accredited installers with stocked boilers.
- We provide free, no-obligation quotes and annual service reminders.
Associations and certifications
- Worcester Bosch Gold Standard
- Gas Safe
- OFTEC
What people say
Prompt service
Qualified engineers
Transparent communication
Reliable emergency response
Worcester Bosch accredited
Services
Boiler Installations
We install oil, natural gas, and LPG boilers, including swimming pool and semi-commercial models. Our Worcester Bosch Gold Standard-accredited engineers ensure efficient installations, with up to 10-year manufacturer guarantees. All work is registered for guarantees and building control compliance, backed by same-day emergency repairs.
Central Heating
Our services include underfloor heating installations, power flushing, and leak detection using thermal cameras. Specialising in system maintenance and repairs, we ensure optimal performance across Buckinghamshire, Oxfordshire, and Berkshire, with a focus on energy efficiency and long-term reliability for domestic and commercial properties.
General Plumbing
From burst pipes to tap fittings, our Gas Safe-qualified engineers handle all domestic plumbing needs. We stock essential parts for rapid repairs and offer 24-hour emergency support, ensuring minimal disruption. Services include Saniflo installations, cylinder replacements, and unvented hot water systems.
Bathroom Fitting
Our specialist installers design and fit bespoke bathrooms, including tiling, carpentry, and underfloor heating. We collaborate with local suppliers to source sanitaryware, ensuring tailored solutions. Free quotations and seamless project management guarantee a stress-free renovation experience.
Boiler Servicing
Annual boiler servicing ensures safety, efficiency, and prolonged appliance life. We offer fixed-price servicing, free repair quotes, and a reminder system to maintain guarantee validity. Our engineers service all major boiler brands, with same-day call-outs for breakdowns.
People
Nick McLeod
Director and Owner
Nick founded Chaps Southern in 1997 and oversees daily operations. With decades of plumbing experience, he manages the engineering team and ensures adherence to quality standards, combining hands-on expertise with strategic leadership to maintain the company's reputation for reliability.
Alison
Office Team Member
Alison supports customer bookings, quotations, and appointments. Her role ensures smooth communication between clients and engineers, contributing to the company's efficient service delivery and customer satisfaction through organised administrative support and responsive client interactions.
Lesley
Office Team Member
Lesley assists with scheduling and customer inquiries, playing a key role in maintaining operational efficiency. Her dedication to clear communication and client care helps streamline service coordination, ensuring timely responses and effective resolution of customer needs.
Questions
What areas do you cover?
We serve Henley-on-Thames, Marlow, Beaconsfield, and surrounding areas in Buckinghamshire, Oxfordshire, and Berkshire.
Are your engineers certified?
Yes, our engineers hold Gas Safe, OFTEC, and LPG qualifications for compliance and safety.
Do you offer emergency services?
Yes, we provide same-day emergency call-outs for boiler breakdowns or heating failures.
What boiler brands do you install?
We specialise in Worcester Bosch boilers and can install other major brands upon request.
Can you service existing boilers?
Yes, we service all boiler types, including gas, oil, and LPG, with annual maintenance plans available.
Do you offer guarantees on installations?
Yes, we provide up to a 10-year manufacturer's guarantee on selected boiler models.
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