Business Details
30 Years
experience
Emergency
services
Expert Aga & Rayburn Services in Salisbury
Established in 1996, Dalen Services is a trusted provider of Aga and Rayburn installation, servicing, and repair solutions across Salisbury and surrounding counties. Our team of highly qualified engineers combines over 25 years of industry experience with specialist training directly from Aga and Rayburn manufacturers. We maintain Gas Safe and OFTEC certifications, ensuring all work adheres to the highest industry standards while prioritising customer satisfaction. Our comprehensive services extend to chimney sweeping, oil boiler maintenance, and wood burner installations, supported by National Association of Chimney Sweeps membership.We operate with a clear philosophy: deliver expert honest advice, leave premises immaculate, and utilise only qualified professionals. Director Steve Warnes leads with 33 years of technical expertise, supported by engineers Olly Hoare and Kieran Osman, each holding specialist accreditations in oil, gas, and solid fuel systems. Our commitment to quality remains unwavering, combining technical excellence with practical solutions tailored to domestic and light commercial requirements.
Services
Aga Installation
Rayburn Servicing
Chimney Sweeping
Oil Boiler Maintenance
Wood Burner Repairs
Electric Conversions
Re-enamelling
Refurbishment
System Servicing
Emergency Repairs
Details
- Year established: 1996
Highlights and features
- We hold Gas Safe and OFTEC certifications for all heating appliance work
- Our engineers have 25+ years of combined experience with Aga and Rayburn systems
- We maintain NACS membership for professional chimney sweeping services
- All engineers complete manufacturer-specific training directly from Aga and Rayburn
- We guarantee clean work environments from start to finish
Associations and certifications
- Gas Safe Register
- OFTEC
- National Association of Chimney Sweeps (NACS)
- Aga Foodservice Group (training accreditation)
Services
Aga Installation
Specialist Aga appliance installations ensuring compliance with modern safety standards. Our Gas Safe registered engineers provide full system setup, electrical conversions, and integration with existing kitchen infrastructure. We offer expert advice on model selection and energy efficiency optimisation.
Chimney Sweeping
Professional chimney cleaning services using Rodtech Power Sweeping equipment approved by NACS. We remove soot build-up, clear obstructions, and provide safety compliance checks for wood, coal, gas, and oil-fired systems across domestic properties.
Rayburn Servicing
Comprehensive Rayburn appliance maintenance covering wet and dry vaporising models. Our OFTEC-certified engineers perform safety checks, efficiency testing, and component refurbishment to ensure reliable operation of cooking and heating systems.
Oil Boiler Maintenance
Scheduled servicing for domestic and light commercial oil boilers up to 2MW capacity. Our engineers conduct combustion analysis, safety inspections, and efficiency optimisation using industry-approved diagnostic tools and manufacturer-recommended procedures.
Electric Conversions
Modernisation of traditional Aga and Rayburn units to electric operation. We implement compliant electrical integration while preserving appliance functionality and aesthetic integrity, ensuring adherence to current wiring regulations.
People
Steve Warnes
Director / Engineer
Director with 33 years' experience in Aga and Rayburn systems, Gas Safe and electric Aga qualified. Holds advanced certifications in combustion analysis and domestic gas safety, leading technical operations and customer service standards.
Olly Hoare
Manager
Oil and solid fuel engineer with plumbing qualifications up to Level 2, specialising in unvented systems and legionella compliance. Trained in Rayburn 200-600 series servicing and commercial oil system maintenance up to 2MW capacity.
Kieran Osman
Oil Engineer
Dual-qualified oil and solid fuel engineer registered with NACS as chimney sweep. Specialises in appliance commissioning, flue system diagnostics, and regulatory compliance for domestic heating installations.
Questions
What areas do you cover for Aga and Rayburn services?
We serve Salisbury and surrounding counties including Wiltshire, Hampshire, Dorset, and Somerset with both planned maintenance and emergency call-outs.
Are your engineers certified for gas and oil appliances?
Yes, our team holds Gas Safe registration and OFTEC certifications for domestic and light commercial heating systems, including specific Aga and Rayburn training.
How often should chimneys be swept?
Frequency depends on fuel type: quarterly for wood/coal, annual for gas/oil. We recommend regular maintenance to ensure safety compliance and system efficiency.
Can you service both modern and older Aga models?
We specialise in all Aga and Rayburn models including vintage units, offering re-enamelling, component replacement, and modernisation to current safety standards.
Do you offer emergency repair services?
Yes, we provide emergency call-outs for critical appliance failures with our engineers available beyond standard working hours when required.
What accreditations do your engineers hold?
Our team maintains Gas Safe, OFTEC, and NACS memberships, with specific manufacturer training from Aga and Rayburn covering installation, servicing, and commissioning.
