Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Heating and Energy Solutions
WilSon Energy was established in 2007 and has grown to become one of the UK's leading providers of integrated heating, metering, and billing solutions for residential and commercial developments. Our expertise lies in delivering innovative, energy-efficient systems tailored to both new builds and refurbishment projects, including Heat Interface Units (HIUs) and underfloor heating. We prioritise compliance with The Heat Network (Metering and Billing) Regulations 2014, updated in 2020, ensuring our clients meet regulatory standards. Our partnerships with leading manufacturers enable us to offer globally patented communication technologies, enhancing the efficiency of heat networks. We provide nationwide service coverage, supported by dedicated teams for installation, commissioning, maintenance, and billing.Our billing and bureau services are fully customisable, accommodating credit, pay-as-you-go, or hybrid systems. We are committed to sustainability, empowering tenants to manage energy consumption and avoid fuel poverty. Our technical specialists ensure optimal performance of HIUs and metering systems through regular maintenance and remote monitoring. With over 50,000 HIUs installed across the UK, we combine extensive experience with cutting-edge technology to deliver reliable, cost-effective solutions. Our team is dedicated to supporting clients from initial design through to long-term operational success.
Services
Billing Services
Smart Metering
Installation
Maintenance
Heat Interface Units
Underfloor Heating
Data Collection
Energy Billing
Metering Solutions
HVAC Systems
Details
- Year established: 2007
Highlights and features
- We have over 15 years of experience in integrated heating and energy solutions.
- Our systems comply with The Heat Network (Metering and Billing) Regulations 2014, updated in 2020.
- We offer nationwide service coverage across the UK.
- We provide tailored billing and bureau services to meet client needs.
- We partner with leading manufacturers to ensure high-quality solutions.
Services
Billing and Bureau Services
Our billing and bureau services are fully customisable to meet the needs of residential and commercial clients. We manage multi-dwelling developments and district heat networks, offering flexible payment options including pay-as-you-go, monthly, or quarterly billing. All bills comply with Ofgem and Heat Network regulations, ensuring accuracy and transparency. Our systems integrate with third-party technologies for seamless data collection and tenant interaction via online portals or phone support.
Smart Metering
We provide advanced smart metering solutions for electricity, water, gas, heat, and cooling. Our systems utilise wired and wireless technologies, including Modbus, M-BUS, and LoRaWAN, for real-time data collection. This enables clients to monitor consumption, optimise energy efficiency, and generate compliance reports. Integration with cloud platforms allows remote access and automated data export for informed decision-making.
Installation
Our installation services cover Heat Interface Units (HIUs), underfloor heating systems, and metering infrastructure. We ensure correct sizing, configuration, and commissioning to maximise system performance. Our engineers adhere to CIBSE CP1 guidance and HNTAS regulations, delivering nationwide mechanical and electrical installations for both new builds and refurbishment projects.
Maintenance
We offer comprehensive maintenance plans for HIUs, metering systems, and plant room equipment. Our services include annual verification, planned preventive maintenance, and emergency repairs. With a stock of category one spares and nationwide coverage, we ensure minimal downtime and extended asset life. Remote monitoring supports proactive issue resolution.
Heat Interface Units
Our HIUs are designed for decentralised hot water and heating distribution in residential and commercial properties. Available in electric twin-plate and other configurations, they feature modbus connectivity, remote diagnostics, and energy-efficient operation. We supply over 50,000 units nationwide, with options for prepay control and integration into existing heat networks.
Questions
What services does WilSon Energy offer?
We provide integrated heating, metering, and billing solutions, including Heat Interface Units (HIUs), smart metering systems, installation, maintenance, and energy billing services for residential and commercial developments.
Are your systems compliant with UK regulations?
Yes, our systems comply with The Heat Network (Metering and Billing) Regulations 2014, updated in 2020, and are designed to meet Ofgem and industry standards.
Do you offer nationwide service coverage?
Yes, we operate nationwide across the UK, providing installation, maintenance, and support services for heat networks and energy systems.
Can you support third-party equipment?
Yes, our maintenance and spares services cover both our products and many third-party systems, including HIUs and metering technologies from leading manufacturers.
How do you handle emergency repairs?
We offer emergency repair services for critical system failures, with nationwide coverage and rapid response times to minimise downtime and ensure tenant comfort.
What payment options are available for tenants?
Tenants can pay via direct debit, online portals, over the phone, or through Payzone, with flexible billing options including pay-as-you-go, monthly, or quarterly payments.
