Business Details
16 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Cambridge
Heat Sense Plumbing and Heating was founded in 2010, building upon over 30 years of combined experience in the plumbing sector. As a family-run business based in Over, Cambridge, we specialise in residential and commercial plumbing and heating solutions across Cambridgeshire and surrounding counties. Our Gas Safe Registered engineers deliver professional services including boiler installations, emergency repairs, power flushing, and underfloor heating systems. We prioritise customer satisfaction through guaranteed workmanship, prompt response times, and fully equipped service vehicles.Our team, led by Gary Clark, combines technical expertise with a commitment to minimal disruption and timely project completion. We maintain transparency in communication and pricing while adhering to the highest safety standards. Regular maintenance and servicing ensure optimal system efficiency for domestic and commercial clients. Our reputation for reliability and quality is evidenced by numerous client testimonials praising our courteous approach and technical proficiency. We actively engage with the local community while maintaining modern industry certifications and equipment.
Services
Plumbing Services
Boiler Repairs
Heating Installations
Power Flushing
Underfloor Heating
Details
- Year established: 2010
Highlights and features
- We offer over 30 years of combined plumbing experience
- Our engineers are Gas Safe Registered for legal compliance
- We guarantee all our plumbing and heating workmanship
- Our fully equipped vans enable efficient on-site repairs
- We provide prompt response to emergency plumbing situations
Associations and certifications
- Gas Safe Register
What people say
Superb service
Exceptional communication
Courteous and informed
Excellent follow up
Good value for money
Services
Boiler Servicing
Regular boiler servicing ensures optimal efficiency and safety. Our Gas Safe engineers perform comprehensive checks, identify potential issues, and clean components to maintain reliable operation. Annual servicing extends boiler lifespan while meeting landlords' gas safety requirements. We include safety reports with every service.
Emergency Repairs
24/7 emergency plumbing repairs address burst pipes, leaks, and heating failures. Our rapid response team arrives promptly with specialist equipment to resolve critical issues. We prioritise property protection while restoring functionality with minimal disruption to households and businesses.
Power Flushing
Power flushing removes sludge and corrosion from central heating systems. This restores radiator efficiency, eliminates cold spots, and prevents boiler strain. Our process improves heat distribution, reduces energy bills, and extends system longevity through thorough pipeline and component cleansing.
Underfloor Heating
Underfloor heating systems provide even warmth distribution and energy efficiency. We install modern hydronic systems that integrate with existing boilers. Benefits include reduced dust circulation for allergy sufferers and elimination of bulky radiators, creating more usable space in residential and commercial properties.
Boiler Installations
We install A-rated high-efficiency boilers from leading manufacturers. Our replacement service includes system compatibility checks, safe removal of old units, and integration with existing pipework. New installations improve energy efficiency, reduce running costs, and come with manufacturer warranties for complete peace of mind.
People
Gary Clark
Managing Director
With over 30 years in plumbing, Gary leads our Gas Safe engineers. Former Aqua Plumbing team member, he specialises in complex boiler systems and emergency repairs. Gary ensures every project meets strict quality standards while maintaining customer-focused service delivery.
Questions
Are your engineers Gas Safe registered?
Yes, all our gas engineers hold current Gas Safe registration. We display our registration number CRN:1082822 and provide verification upon request.
Do you offer emergency plumbing services?
We provide emergency callouts for urgent plumbing issues. Our rapid response team is available outside normal working hours to address critical situations like burst pipes and heating failures.
What areas do you cover?
We operate throughout Cambridgeshire including Cambridge, Ely, Peterborough, and surrounding counties. Our local knowledge ensures quick response times across our service area.
What boiler brands do you install?
We install leading A-rated boiler brands including Worcester Bosch, Vaillant, and Ideal. Our recommendations consider your property size, hot water demand, and energy efficiency requirements.
Do you provide guarantees?
All our work carries a minimum 12-month parts and labour guarantee. Extended warranties apply to selected boiler installations, with terms provided in writing before commencing any work.
Can you service rental properties?
We provide annual gas safety checks and boiler servicing for landlords. Our reports meet legal requirements, with documentation sent directly to tenants and property managers.