Heatsafe Heating Ltd
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Heatsafe Heating Ltd
The establishment of Heatsafe Heating Ltd in 2011 marked the beginning of a business built on shared expertise and ambition. Dougie and Graeme, our company directors, trained together as apprentices before pursuing careers at a large heating provider in the UK. Their collective skills and experiences inspired them to create a company that would offer reliable services and genuine value across Scotlands central belt. At Heatsafe Heating Ltd, we set ourselves apart by adhering to the Heatsafe way, an approach that prioritises quality, efficiency, and customer satisfaction. This dedication has allowed us to cultivate strong, lasting relationships with our clients.

Dougies career is defined by over twenty years of active involvement in heating and plumbing, ranging from pipe fitting to advanced engineering roles at Scottish Gas, where he achieved his ACS accreditation. Graeme, who began as a thermal insulation apprentice, broadened his technical abilities with further qualifications in electrical engineering and went on to gain recognition as Scottish Gass Engineer of the Year. Their combined experience in both Falkirk and Glasgow service roles provided the ideal platform to launch Heatsafe Heating Ltd, a company that continues to uphold professional standards and customer-focused values.
Served areas
  • Falkirk, Stirling, Cumbernauld, Glasgow
Details
  • Year established: 2011
  • Licensed
  • Insured
Highlights and features
  • Award-winning trusted local boiler installation company
  • Gas Safe registered heating and plumbing specialists
  • Comprehensive boiler service, repair and installation
  • Serving Glasgow, Falkirk, Edinburgh and surrounding areas
  • Five-star rated for reliability and professionalism
  • Flexible finance options available for customers
Associations and certifications
  • Gas Safe
Payment methods
  • Debit cards
  • Credit cards
Services
Boiler Installation At Heatsafe Heating Ltd, we deliver professional boiler installation designed to suit your household needs and lifestyle. Our Gas Safe registered and Disclosure Scotland certified engineers ensure complete peace of mind with every installation. We focus on efficiency, safety and reliability, providing options that can lower energy bills and safeguard long-term performance.
Boiler Repair If your boiler has stopped working, Heatsafe can deliver fast and professional assistance. Our dedicated team, with over 15 years of industry experience, is trained across all major boiler brands. We pride ourselves on using modern equipment and practical knowledge to restore heating and hot water without delay. Customers can expect reliable, cost-effective repairs carried out with care.
Central Heating Heatsafe Heating has been serving customers central heating needs since 2011, delivering reliable solutions for every situation. From burst pipes and leaking radiators to faulty valves, our experienced engineers are prepared with the right tools and knowledge. We take great pride in our work and approach every task with equal care, ensuring systems remain safe, efficient, and dependable.
Gas Services At Heatsafe Heating Ltd, we carry out every gas service with precision and dedication. Our engineers handle gas pipe upgrades, leak repairs, and appliance servicing using industry-standard methods and tools. Landlords can benefit from smooth certification processes, saving valuable time. With us, you are assured of high-quality work completed safely and responsibly.
Combi Boiler Combi boilers are a practical and economical heating solution, and our team at Heatsafe Heating Ltd provides expert installation and advice. By combining instant hot water with a space-saving design, these systems are ideal for modern homes. All installations are performed by Gas Safe registered engineers, ensuring both safety and exceptional quality with every boiler fitted.
People
Dougie
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
Stewart Fraser
Stewart Fraser
Sep 09, 2025
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Efficient professional service from Heatsafe engineers installing a new boiler in our loft..
Took great care to ensure the job went as smoothly as possible and tidied up after themselves. Very knowledgeable and highly skilled
Karen Harvey-Johnston
Karen Harvey-Johnston
Aug 28, 2025
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What an amazing service from the engineers who swapped our old condemned boiler for a new Combi Boiler. It was really quick and they left my house neat and tidy and with a full run through of the new boiler and controls.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Valerie Williams
Valerie Williams
Aug 28, 2025
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Graeme and his team did a great job of replacing our old boiler, doing a power flush and fitting 10 radiator thermostats. No mess, neat job and hassle-free experience. Would recommend to anyone.
Gillian Fairley
Gillian Fairley
Aug 14, 2025
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Consistently good service, always on time and informative about the work being done. Happy to recommend.
Keith Robinson
Keith Robinson
Aug 03, 2025
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Heatsafe Heating Ltd recently fitted a new boiler for me, and provided and excellent service from start to finish. I have no hesitation in recommending them.
Ian Phillips
Ian Phillips
Jul 25, 2025
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Heatsafe installed my combo boiler several years ago, they service it annually.
They always provide an excellent service, they always arrive when they say they will, they are friendly, leave no mess, very knowledgeable and great value
Jamie Banks
Jamie Banks
May 31, 2025
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Great service from start to finish.
Quote was with me the same day and installed the week later. Would highly recommend Graham and Dougie
Bilal Itani
Bilal Itani
Apr 24, 2025
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Great friendly service, always on-time and always professional. Been dealing with them for a number of years now. Anything boiler related they are definitely my go to guys.
Hayley
Hayley
Apr 05, 2025
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Arrived very quickly and resolved the issue within 24 hours! And managed to avoid waking a sleeping baby whilst carrying out the work, highly recommend!
Thomas Paterson
Thomas Paterson
Apr 05, 2025
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Fantastic service from Graeme, very helpful with any questions i asked.
Boiler was installed in no time! Very tidy and professional.
I Highly recommend Heatsafe Heating LTD and will be using them again in the future. Very Happy Customer :-)
Sarah Galbraith
Sarah Galbraith
Mar 29, 2025
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Brilliant service from Heatsafe always. Dougie and his team are the best, always do a fab job, clean up after and explain everything thoroughly. Couldnt be happier - well always use them.
Mhairi Crawford Mckee
Mhairi Crawford Mckee
Feb 20, 2025
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Have been using heatsafe for almost 20 years in the central belt of Scotland and Glasgow. Good guys. Fair prices. They e replaced boilers, do my repairs and all my landlord gas certs. Would not go anywhere else. Great job
Annette Mitchell
Annette Mitchell
Feb 08, 2025
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I can highly recommend Heatsafe Heating. New boiler supplied and fitted and pipes upgraded with minimum fuss. Graeme an colleague were very professional, friendly and polite. They also left the space cleaner than they found it! Thank you.
Ross McGinlay
Ross McGinlay
Feb 02, 2025
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Excellent company, outstanding professionalism and service from start to finish, very impressed. Will certainly use them again and would not hesitate to recommend to friends and family.
Michelle
Michelle
Jan 23, 2025
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Great Service. Second time we have used them to install a new boiler (two separate addresses) that's how good our experience has been. Would highly recommend.
Tiny Workshop
Tiny Workshop
Dec 11, 2024
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Was great to have Graeme service our boiler and cap off an unused gas pipe recently, We have also used Heatsafe in the past for a great boiler installation. Always a pleasure to deal with, highly recommended
Stephanie McElroy
Stephanie McElroy
Sep 26, 2024
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After our boiler packed in we contacted a few different companies for quotes on replacing our boiler and flushing our radiators. This company was by far the best. The quote they gave us was very reasonable which also included removal and disposal of our old boiler, fit of new Hive Smart Control and fit of carbon monoxide detectors to name a few. They said it would take 1-2 days for the work to be completed but they had it done and dusted in around 6 hours with little disruption to our house and they never left a trace of dust or debris behind. We would happily recommend this company to anyone!
Sean O'Callaghan
Sean O'Callaghan
Jun 29, 2024
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Had an excellent experience and great service from the guys at Heatsafe. Very professional to deal with from start to finish, nice and tidy when working indoors and polite throughout. Would highly recommend them for new boiler installations.
Julie
Julie
Jun 05, 2024
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I contacted Heatsafe Heating Ltd when my boiler had broken down. They came highly recommended from two separate family members. They were very quick to give me a quote and had the boiler replaced three days after me contacting them. Thanks to Siobhn for responding to my query so quickly and giving me a next day appointment. Thanks to Graeme and Harry for replacing the boiler (they left the house clean and tidy following this) and explaining how to work the new boiler and new thermostat. Would highly recommend Heatsafe Heating Ltd. Thanks again.
Ben Higgins
Ben Higgins
Jun 22, 2023
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I was recommended Heatsafe from a colleague at work when the boiler in my new flat needed replacing. Graeme was able to attend in quick time to offer me a free quote and was very thorough and the quote was ready very soon after. I decided to go through with the boiler installation and I was very pleased I did. It can be quite difficult for me to get time off work but Graeme was able to give me accurate availability times so I could work around it. Dougie and Graeme both visited to complete the installation and I am very pleased with the result and the they have been great in answering my questions post installation.

Would highly recommend
Mary Calderwood
Mary Calderwood
May 15, 2023
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Cannot fault Graeme or Dougie's work. From the moment they arrived exactly at the time arranged, they worked in unison with each other to provide an excellent service. They work to high standards which you can see by the materials they use and the way they clean up.
We will use their service again if required and would recommend them anytime.
Scott Hendry
Scott Hendry
Mar 04, 2023
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After a fair bit of research and shopping around I chose heatsafeheating to install a new boiler and some radiators. Dougie and the team were nothing but professional. Service was great and they have done a great job with install. I highly recommend heatsafe for any of your heating needs.
John Anderson
John Anderson
Feb 08, 2022
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very good service, got a quote for a new boiler very quickly, as my old boiler had packed up altogether ,plus good price and good warranty too .Job carried out very professionally ,neat and tidy work no mess ,fuss, would recommend. thanks.
Wullie Whelan
Wullie Whelan
Aug 17, 2020
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Fantastic communication from start to finish. Great value and a fantastic service provided. Cannot recommend Dougie and his colleague enough. Immaculate finish and safety checks done on all our appliances after the new boiler was fitted. Very highly recommended.