Business Details
21 Years
experience
Emergency
services
Trusted Plumbing and Heating Services in London & Essex
Bates Heating & Plumbing has been serving London and Essex since 2005, delivering expert plumbing and heating solutions. Our team comprises City & Guilds and NVQ-qualified engineers, CORGI and Gas Safe registered, with specialist accreditation from Worcester Bosch and Vaillant. We provide 24/7 emergency services across the M25, handling everything from boiler repairs to solar heating installations. Our commitment to quality is demonstrated through 2 million public liability insurance, compliance with Building Regulations, and BPEC certification for unvented systems. With transparent pricing and a focus on customer satisfaction, we offer free written quotations, guaranteed workmanship, and extended warranties on Worcester Bosch boilers.Our engineers operate in all London boroughs and Essex, combining technical expertise with respect for client properties. We maintain membership in industry trade bodies while providing unbiased advice on energy-efficient heating alternatives. Our track record includes commercial contracts for high-profile clients, supported by checkable references and a proven ability to beat competitor quotes on like-for-like terms.
Services
Plumbing Services
Heating Installations
Emergency Call-Outs
Solar Heating Systems
Bathroom Refurbishments
Details
- Year established: 2005
Highlights and features
- 24/7 emergency plumbing and heating services available across London and Essex
- Gas Safe registered engineers with CORGI certification
- Worcester Bosch accredited installers offering extended warranties
- Transparent pricing with no hidden fees or unnecessary part replacements
- City & Guilds and NVQ-qualified engineers with proven commercial experience
Associations and certifications
- CORGI
- Gas Safe Register
- Worcester Bosch
- Vaillant
- BPEC
What people say
Prompt and excellent service
Courteous and reliable business
Professional and trustworthy advice
Competent engineers
Reliable emergency response
Services
Plumbing Services
Our Gas Safe registered plumbers handle all domestic plumbing requirements across London and Essex. From emergency leak repairs to complete system installations, we work with both modern and traditional plumbing systems. Every job includes a free written quotation detailing parts, labour, and completion timelines.
Heating Installations
As Worcester Bosch accredited installers, we supply and fit energy-efficient central heating systems. Our engineers specialise in combination, system, and regular boiler installations compliant with current Building Regulations. All installations include extended manufacturer warranties when serviced annually.
Emergency Call-Outs
Available 24 hours a day, 365 days a year, our emergency service handles burst pipes, boiler breakdowns, and heating failures. Engineers carry common replacement parts to resolve most issues during the first visit, with transparent pricing applied to all emergency work.
Solar Heating Systems
BPEC-certified installers design and fit solar hot water systems using evacuated tubes or flat panels. We provide impartial advice on system suitability and offer free quotations for complete installations, including integration with existing heating systems and compliance documentation.
Bathroom Refurbishments
We deliver complete bathroom refurbishments from design to completion, including plumbing upgrades and tiling. Our engineers coordinate with certified tradespeople for electrical and plastering work, ensuring all aspects meet safety standards with minimal disruption to homeowners.
Questions
Are your engineers qualified and certified?
All our plumbers hold City & Guilds or NVQ qualifications and are Gas Safe registered. We also maintain CORGI certification and specialist accreditations from Worcester Bosch and BPEC.
Do you offer emergency services outside regular hours?
Yes, our 24/7 emergency service operates year-round across London and Essex for plumbing and heating emergencies like burst pipes and boiler failures.
What areas do you cover?
We serve all London boroughs including Westminster, Kensington, and Camden, plus Essex locations such as Romford and Chelmsford, within the M25 corridor.
Can you beat competitor pricing?
We guarantee to match or beat any written quotation from competitors on like-for-like terms, with no hidden fees or unnecessary part replacements.
What boiler warranties do you offer?
As Worcester Bosch installers, we provide 3-year warranties when annual servicing is performed, exceeding the standard 1-year manufacturer guarantee available elsewhere.
