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Business Details
Your Trusted HVAC Partner in Norwich
Established over 25 years ago, we are a family-run business dedicated to providing exceptional plumbing and heating solutions across Norfolk and Suffolk. Our Gas Safe registered engineers combine technical expertise with a commitment to customer satisfaction, offering services ranging from boiler installations to comprehensive servicing and emergency repairs. With a focus on competitive pricing and high standards, we prioritise clear communication and tailored advice to ensure cost-effective solutions for every client.

Our team takes pride in delivering polite, professional service, supported by a 15% discount for simultaneous neighbour boiler services and flexible financing options. As an appointed representative of Koze Group Ltd, we adhere to rigorous financial and operational standards, ensuring transparency and trust in every interaction.
Services
Boiler Installation Boiler Servicing Power Flush LPG Services Oil Heating System Upgrades Gas Safety Checks Central Heating Repairs
Highlights and features
  • We have over 25 years of experience serving Norfolk and Suffolk.
  • All engineers are Gas Safe registered and fully certified.
  • Competitive pricing without compromising on quality or safety.
  • 15% discount available for simultaneous boiler servicing with neighbours.
  • Flexible financing options for boiler and bathroom installations.
Associations and certifications
  • Gas Safe Register
What people say
Excellent service Professional and friendly Highly recommended Fantastic service Reasonable pricing
Services
Boiler Installation
We provide full installation of gas and oil boilers, ensuring compliance with safety standards and energy efficiency. Our engineers handle all makes and models, offering tailored advice to match your home's heating needs. With competitive pricing and a focus on long-term reliability, we guarantee seamless integration into your existing system.
Boiler Servicing
Annual boiler servicing maintains safety, efficiency, and warranty validity. Our Gas Safe engineers conduct thorough checks, including flue emissions, safety devices, and component wear. A clean magnaclean filter and ventilation assessment ensure optimal performance, with a 15% discount available for combined neighbour services.
Power Flush
A power flush removes sludge and debris from central heating systems, improving efficiency and preventing breakdowns. Using advanced equipment, we restore circulation and extend system lifespan. This service includes filter cleaning and a follow-up assessment to ensure lasting results.
LPG Services
We offer LPG installations and servicing for static and park homes, ensuring compliance with safety regulations. Our engineers handle bottled gas systems, providing repairs, upgrades, and safety inspections. Tailored solutions address unique property requirements, with a focus on reliability and customer education.
Oil Heating
Our oil heating services include boiler installation, servicing, and emergency repairs. We optimise system efficiency through regular maintenance and upgrades, ensuring compliance with environmental standards. Expert advice helps clients choose cost-effective solutions for long-term comfort.
Questions
What areas do you cover?
We serve Norfolk and Suffolk, including Norwich and surrounding regions, providing heating and plumbing services to both domestic and commercial clients.
Are your engineers certified?
Yes, all our engineers are Gas Safe registered and fully qualified to handle gas, LPG, and oil heating systems safely and efficiently.
Do you offer financing options?
Yes, we provide flexible financing through Koze Group Ltd for boiler and bathroom installations, allowing you to spread costs with competitive terms.
What is included in a boiler service?
A standard service includes debris removal, safety checks, flue testing, ventilation assessment, and a magnaclean filter clean, ensuring optimal performance and safety.
Can I get a discount for multiple services?
Yes, book a boiler service with a neighbour and receive 15% off both services, combining quality work with cost savings.