Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Poole, Dorset
Established in 1974, R J Biggs & Sons is a family-run plumbing and heating business serving Dorset for over 40 years. Our Gas Safe registered engineers specialise in boiler installations, central heating systems, and emergency plumbing repairs across Poole, Bournemouth, Christchurch, and surrounding areas. As Worcester Accredited Installers and members of the Chartered Institute of Plumbing and Heating Engineering, we combine technical expertise with personalised service. Our team of father-and-sons Roland, Paul, and Richard prioritises local knowledge, offering rapid response times within a 25-mile radius.With Which? Best Buy award-winning boiler brands and up to 10-year manufacturer guarantees, we maintain rigorous standards monitored by industry bodies. Customer testimonials highlight our punctuality, professionalism, and reliability, with many clients returning for repeat business and recommending us through word-of-mouth. Our commitment to quality workmanship extends to landlord safety certificates, energy efficiency advice, and comprehensive gas safety inspections.
Services
Boiler Installation
Plumbing Repairs
Central Heating
Gas Safety Checks
Landlord Certificates
Radiator Replacement
Emergency Plumbing
Boiler Servicing
Bathroom Fitting
Washing Machine Installation
Details
- Year established: 1974
Highlights and features
- We offer 40+ years of combined plumbing and heating expertise
- Our engineers are Gas Safe registered and Worcester accredited
- We provide rapid call-out times within a 25-mile local radius
- Our team includes CIPHE-certified professionals with specialist training
- We maintain a 98% customer satisfaction rate from 1000+ jobs
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installer
- Chartered Institute of Plumbing and Heating Engineering (CIPHE)
- Check-a-Trade
What people say
Brilliant service
Very reliable
Courteous and knowledgeable
Punctual and efficient
Highly recommend
Services
Boiler Installation
We supply and install energy-efficient condensing boilers from Worcester Bosch and Vaillant. Our engineers conduct free home surveys to recommend optimal heating solutions with 3-10 year guarantees. All installations meet Gas Safe standards and include customer training.
Plumbing Repairs
Available for urgent burst pipe repairs, tap replacements, and heating emergencies. Our Gas Safe engineers provide same-day solutions across Dorset, operating seven days with priority response for critical issues like gas leaks.
Gas Safety Inspections
We conduct comprehensive gas safety checks and issue Landlord Safety Certificates. Our certified engineers inspect boilers, pipework, and appliances to ensure compliance with UK regulations and prevent hazardous situations.
Central Heating
From system design to radiator replacement, we install and maintain efficient central heating networks. Our services include underfloor heating options, thermostatic controls, and energy-saving upgrades for improved home comfort.
Boiler Servicing
Annual boiler servicing maintains efficiency and prevents breakdowns. Our engineers perform thorough inspections, cleaning, and safety checks on all gas boiler brands, ensuring optimal performance and extended equipment lifespan.
People
Roland Biggs
Founder & Director
With 40+ years in the industry, Roland established R J Biggs & Sons in 1974. A CIPHE-certified plumber, he was Dorset's Favourite Plumber in 2000 and oversees technical standards across all installations.
Paul Biggs
Senior Engineer
Paul joined the business in 2000 after completing his City & Guilds apprenticeship. He specialises in Worcester boiler installations and manages emergency call-outs, providing technical expertise seven days a week.
Richard Biggs
Operations Manager
Richard has been integral to operations since joining in 2004. He coordinates installations, manages customer relations, and ensures all work meets Gas Safe and Worcester accreditation standards.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers are on the Gas Safe Register with official ID cards. We're also Worcester Accredited Installers and CIPHE members.
Do you offer emergency plumbing services?
We provide urgent call-out services seven days, including same-day repairs for burst pipes, boiler breakdowns, and gas safety issues.
What boiler brands do you recommend?
We primarily recommend Worcester Bosch and Vaillant boilers due to their reliability, but we install all major brands with 3-10 year guarantees.
How can I verify your accreditations?
Check our Gas Safe registration via the official website or confirm Worcester Accredited status through Worcester Bosch's installer directory.
Do you service landlord properties?
Yes, we provide gas safety certificates, boiler servicing, and emergency repairs for landlords across Dorset with guaranteed 24-hour response times.
What areas do you cover?
We operate across Dorset including Poole, Bournemouth, Christchurch, Wimborne, Ringwood, and surrounding areas within a 25-mile radius.
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