Business Details
37 Years
experience
Emergency
services
Trusted Plumbing and Boiler Services in Stoke-on-Trent
Holdcroft Heating is a family-run business established in 1989, serving Staffordshire and Cheshire. With over 30 years of experience, we specialise in boiler installations, servicing, and plumbing solutions, prioritising energy efficiency and cost-effectiveness. Our team of Gas Safe and OFTEC-registered engineers deliver tailored heating systems, from combi boilers to renewable energy solutions. We pride ourselves on exceptional customer service, offering 24/7 breakdown support and transparent pricing.Recognised for training excellence and community involvement, we have trained 20 apprentices and supported local charities. Our vision is to help families save money on heating while maintaining reliability. Headquartered in Burslem, Stoke-on-Trent, we combine technical expertise with a commitment to customer satisfaction.
Services
Boiler installations
Annual servicing
Plumbing repairs
Oil/LPG systems
Radiators & pipework
Details
- Year established: 1989
Highlights and features
- 30+ years of experience in heating solutions
- Gas Safe and OFTEC-certified engineers
- Transparent pricing with no hidden fees
- Award-winning training and apprenticeship programs
- Manufacturer-trained specialists for all boiler types
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Punctual engineers
No mess left
Thorough explanations
Excellent communication
Reliable solutions
Services
Boiler installations
We supply and install A-rated boilers with 90% efficiency, including combi, regular, and system boilers. Our engineers provide free surveys to recommend optimal solutions for property size and family needs. All installations include warranty and compliance certifications.
Annual servicing
Regular boiler servicing prevents breakdowns and maintains efficiency. Our Gas Safe engineers perform comprehensive checks on gas pressure, heat exchangers, and safety devices. Servicing preserves manufacturer warranties and ensures safe operation for gas, oil, and LPG systems.
Plumbing repairs
24/7 breakdown service for urgent boiler failures. Our trained engineers carry common replacement parts to resolve issues immediately. We offer clear pricing with no call-out fees for emergency repairs during standard working hours.
Oil/LPG systems
OFTEC-certified installations and servicing for oil and LPG boilers. We specialise in rural properties and off-grid locations, providing reliable heating solutions with annual maintenance plans. Our team handles conversions and system upgrades.
Radiators & pipework
Supply and installation of modern radiators and pipework modifications. We offer energy-efficient models in various designs to match property aesthetics. Our engineers ensure proper system balancing and pressure testing during installations.
People
Stephen Holdcroft
Founder
Established Holdcroft Heating in 1989 after British Gas training. Led company growth from a sole trader to a limited business employing 50+ staff while maintaining family values.
Tina Holdcroft
Co-founder
Co-founded the business in 1989 and instrumental in training initiatives. Jointly developed community projects including the Symmetrical charity supporting young adults in North Staffordshire.
Matthew Holdcroft
Director
Current director focusing on service improvements through specialist training programs. Led customer service enhancements and maintains technical expertise in modern heating systems.
Questions
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency boiler repair services with trained engineers available for immediate response.
Are your engineers certified?
All engineers are Gas Safe registered and OFTEC-certified with manufacturer-specific training for all boiler types.
What payment options are available?
We offer 0% APR and 10.9% APR finance options for boiler installations with flexible monthly payment plans.
Do you service oil and LPG boilers?
Yes, our OFTEC-certified engineers service all oil and LPG heating systems with specialist equipment and knowledge.
What areas do you cover?
We operate across Staffordshire and Cheshire with local engineers ensuring quick response times for all customers.
How can I get a boiler quote?
Request a free online quote through our website or book a no-obligation home survey with our surveyor John.
