Business Details
Emergency
services
Trusted Plumbing & Heating Experts in Herefordshire
Neon Heating is a family-run plumbing and heating company with over 35 years of experience in the industry. We pride ourselves on delivering exceptional workmanship combined with first-class customer service, blending traditional values with modern thinking. Our team of Gas Safe, Oftec, MCS, and Hetas-registered engineers offers a comprehensive range of services, including boiler repairs, bathroom installations, eco-friendly heating solutions, and emergency call-outs. We prioritise listening to our clients to provide tailored solutions that meet their specific needs, whether for domestic or commercial properties. With a commitment to ongoing training and adherence to the latest industry standards, we ensure our team remains at the forefront of technological advancements.Our reputation for reliability, honesty, and affordability has been built through decades of fostering strong relationships with clients, consultants, and supply chains. We treat every property with the utmost respect, minimising disruption while maintaining the highest standards of cleanliness and professionalism. From minor repairs to full system installations, we deliver timely, cost-effective solutions backed by a dedication to long-term customer satisfaction. Our forward-thinking approach ensures we provide both traditional and innovative heating and plumbing solutions tailored to modern energy efficiency requirements.
Services
Plumbing
Boiler Repairs
Bathroom Installations
Eco and Renewables
Landlord Certificates
Highlights and features
- We have over 35 years of experience in plumbing and heating services
- Our engineers are Gas Safe and industry-certified professionals
- We offer 24/7 emergency call-out services for urgent needs
- We provide free no-obligation quotations for all projects
- We specialise in eco-friendly renewable heating solutions
Associations and certifications
- Gas Safe
- Oftec
- MCS
- Hetas
- Worcester Bosch Installers
What people say
Excellent service
Prompt and excellent service
Polite and considerate
Top quality work
High standard of work
Services
Plumbing Services
With over 25 years' experience, we handle all plumbing requirements from minor repairs to complete system installations. Our Gas Safe engineers tackle blocked drains, radiator issues, and water heater problems while minimising property disruption. We provide free no-obligation quotations and maintain high standards through regular staff training and industry certifications.
Boiler Repairs
We diagnose and fix all boiler types including Alpha, Baxi, and Worcester models. Our engineers resolve low pressure, ignition failures, and leaks while offering annual servicing to maintain efficiency and warranty validity. Emergency call-outs ensure rapid resolution during cold weather breakdowns.
Bathroom Installations
We design and install bespoke bathrooms, wet rooms, and shower spaces tailored to your property's dimensions. Our team handles complete renovations or individual component replacements with minimal disruption, focusing on functionality and aesthetic appeal while maintaining strict cleanliness standards.
Eco and Renewables
We install air/ground source heat pumps, solar thermal systems, and biomass boilers that qualify for government incentives. Our MCS-certified engineers ensure proper system integration while explaining maintenance requirements and environmental benefits to reduce long-term energy costs.
Landlord Certificates
We provide annual CP12 gas safety certificates by Gas Safe registered engineers. We coordinate directly with tenants or agents to schedule inspections, ensuring compliance with Gas Safety Regulations 1998 and maintaining property safety standards.
People
Neil Brown
Managing Director
With over 35 years in the plumbing industry, Neil leads our family business with a commitment to quality workmanship and customer satisfaction. He oversees all projects while maintaining Gas Safe and industry certifications.
Christina Brown
Director and Secretary
Christina manages administrative operations and client communications, ensuring smooth project coordination. Her organisational skills support our team's ability to deliver timely, professional services across Herefordshire.
Austyn Johnson
Plumbing and Heating Engineer
A Gas Safe registered engineer with expertise in boiler installations and renewable energy systems. Austyn combines technical proficiency with customer-focused service during every on-site visit.
Darius Wheeler
Plumbing and Heating Engineer
Specialising in emergency repairs and system maintenance, Darius provides prompt solutions while maintaining the high standards expected from our certified engineering team.
Ray Gore
Plumbing and Heating Engineer
Ray delivers expert plumbing services with attention to detail, supporting both domestic and commercial clients across Herefordshire using his extensive industry knowledge.
Questions
What plumbing and heating services do you offer?
We provide boiler repairs, bathroom installations, eco-friendly heating systems, landlord certificates, and 24/7 emergency services across Herefordshire and surrounding areas.
Are your engineers qualified and certified?
All our engineers are Gas Safe, Oftec, MCS, and Hetas registered with Worcester Bosch installer accreditation for guaranteed safety and quality standards.
Do you offer emergency call-out services?
Yes, we provide 24/7 emergency services with a dedicated number (07557 858 174) for urgent boiler or heating issues.
Can you help with renewable energy installations?
We specialise in air/ground source heat pumps, solar thermal systems, and biomass boilers with eligibility for government Boiler Upgrade Scheme vouchers.
What areas do you cover?
We operate throughout Herefordshire, Gloucestershire, Worcestershire, Shropshire, and Wales, serving both urban and rural locations.
