Business Details
25 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Holsworthy
Established in 2001, BRC Heating & Plumbing has grown from a sole trader operation to a respected team of 12 professionals serving Devon and Cornwall. Our GasSafe and OFTEC registered engineers deliver comprehensive plumbing, heating, and renewable energy solutions, combining technical expertise with a commitment to customer satisfaction. With over two decades of experience, we prioritise ongoing training to maintain industry-leading standards while offering tailored services for domestic properties. Our fleet of seven engineers handles everything from emergency repairs to full system installations, supported by three office-based staff ensuring seamless project coordination.We maintain strict compliance with safety regulations and manufacturer approvals, including Worcester Bosch and GrantUK partnerships, to provide extended warranties and cutting-edge solutions. Our focus on minimising disruption during installations, coupled with proactive aftercare, reflects our dedication to quality workmanship and long-term client relationships.
Services
Plumbing Repairs
Gas Boiler Installation
Oil Tank Services
Heat Pump Maintenance
Emergency Breakdowns
Details
- Year established: 2001
Highlights and features
- We have 23 years of local plumbing and heating expertise since 2001
- Our engineers hold GasSafe and OFTEC certifications for safety compliance
- We offer emergency repair services with same-day appointment availability
- Our team includes seven qualified engineers and two dedicated apprentices
- We maintain manufacturer partnerships for extended product warranties
Associations and certifications
- GasSafe Register
- OFTEC
What people say
Excellent team
Prompt emergency service
Professionalism and tidiness
Seamless process
Credit to your company
Services
Plumbing Repairs
We handle all domestic plumbing emergencies including burst pipes, leaking taps, and central heating failures. Our seven qualified engineers carry specialist leak detection equipment for efficient fault diagnosis. With same-day appointment slots reserved for urgent cases, we prioritise rapid resolution while maintaining strict safety standards. Our team completes over 200 annual emergency repairs across Devon and Cornwall.
Heat Pump Installation
Specialists in air and ground source heat pump systems since 2008. We offer full system design, installation, and MCS-compliant Boiler Upgrade Scheme applications. Our engineers have completed over 150 heat pump projects, including retrofit solutions for existing properties. We provide ongoing maintenance to maintain manufacturer warranties and system efficiency.
Oil Tank Services
OFTEC-certified oil tank specialists with 20+ years' experience. We supply and install compliant storage solutions, including difficult access installations. Our service includes free tank inspections, contamination checks, and full system upgrades. We pressure-test all installations and provide complete aftercare documentation for safety compliance.
Gas Boiler Maintenance
Annual gas safety checks and boiler servicing for landlords and homeowners. Our GasSafe engineers perform comprehensive inspections covering carbon monoxide detection, efficiency optimisation, and component checks. We issue certified safety certificates and provide maintenance plans to extend boiler lifespan while maintaining warranty validity.
System Upgrades
Full central heating system upgrades including heat loss calculations and radiator replacements. We specialise in integrating modern controls with existing systems to improve efficiency. Our team handles complete bathroom and kitchen plumbing renovations alongside system modernisation projects for improved energy performance.
People
Ben Rogers
Company Founder & Senior Heating Engineer
Industry veteran with 23 years' experience since founding BRC in 2001. Specialises in system design and efficiency optimisation while managing business operations.
Sam Rogers
Lead Installation Engineer
Qualified engineer with 20 years' experience in system design and installation projects. Joined BRC in 2014 and specialises in precision engineering solutions for complex installations.
Jack Lead Service Engineer
Lead Service Engineer
Started with BRC in 2013, now managing service operations across gas, oil, and renewable systems. Provides technical expertise for complex repairs and quotations.
Lizzie Operations Manager
Operations Manager
Key administrative figure since 2007, coordinating daily operations and maintaining business systems. Translates technical requirements into operational efficiencies.
Claire Office Administrator
Office Administrator
Customer service specialist managing engineer schedules and client communications since 2018. Ensures seamless coordination between field operations and client requirements.
Questions
What areas do you cover for plumbing services?
We operate within 30 minutes of Chilsworthy, covering postcodes EX20, EX21, EX22, EX23, EX38, EX39, and PL15. Out-of-area work may incur travel fees.
Can you service both gas and oil heating systems?
Yes, we have GasSafe registered engineers for gas systems and OFTEC certified technicians for oil-fired appliances, including annual safety checks and repairs.
Do you offer emergency plumbing repairs?
We reserve same-day appointment slots for emergencies like burst pipes and boiler failures, with voicemail monitored evenings and weekends for urgent cases.
Are you qualified to install heat pumps?
Our engineers have 15+ years' experience with air and ground source heat pumps, including MCS-compliant installations qualifying for Boiler Upgrade Scheme grants.
What payment methods do you accept?
We accept bank transfers, cheques, and card payments for all services, with detailed invoices provided for all completed work.
Do you provide oil tank inspections?
We offer free oil tank risk assessments, checking for cracks, rust, contamination, and regulatory compliance to prevent costly failures.
