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Business Details
16 Years
experience
Emergency
services
Expert Heating Contractors in Bedford
Bailey's Heating Company was founded in 2010 by Chris Bailey, a highly experienced heating engineer with 30 years' experience working alongside housing associations. We became a limited company in 2015 after securing a major contract with Stonewater Housing Association, demonstrating our growing capability and industry recognition. Our team includes Gas Safe registered engineers who deliver exacting standards in boiler installations, heating system upgrades, and emergency maintenance. We specialise in domestic gas appliance services, air source heat pump installations, and air conditioning solutions for homeowners, local authorities, and property developers. Our commitment to quality is evidenced by our Gas Safe registration, comprehensive insurance coverage, and partnerships with major housing associations.

We offer 0% finance options for up to 3 years and maintain 24/7 emergency services to address urgent heating needs. Our customer-centric approach includes free boiler health checks, transparent pricing, and a tree-planting initiative for every boiler installed. With a team featuring qualified accountants, experienced scheduling administrators, and technical managers, we combine technical expertise with commercial acumen. Our Bedford-based operations serve Bedfordshire and surrounding regions, maintaining strong relationships with both public and private sector clients.
Services
Heating installations Boiler servicing Air source heat pumps Air conditioning Gas safety certificates
Details
  • Year established: 2010
Highlights and features
  • We offer 30 years' combined experience in social housing heating solutions
  • Our Gas Safe registered engineers provide 24/7 emergency maintenance services
  • We guarantee first-visit fixes for 77% of emergency call-outs
  • Free boiler health checks and no-obligation quotes available
  • We plant a tree for every boiler installation to support sustainability
Associations and certifications
  • Gas Safe Register
Services
Heating installations
We design and install complete central heating systems including boiler replacements and radiator upgrades. Our engineers ensure minimal disruption while delivering energy-efficient solutions tailored to property size and requirements. All installations meet current safety standards with comprehensive warranties included.
Boiler servicing
Regular boiler servicing maintains efficiency and prolongs equipment lifespan. Our Gas Safe engineers perform comprehensive checks on gas pressure, burner operation, and safety devices. We provide detailed reports and offer priority booking for annual service customers.
Air source heat pumps
We supply and install air source heat pumps that convert ambient air to domestic heating. These systems reduce energy bills when replacing electric or oil heating. Our installations include system design, MCS certification, and integration with existing radiators or underfloor heating.
Air conditioning
Our air conditioning solutions regulate temperature and humidity in residential properties. We install split systems and multi-zone units with smart controls. All installations include refrigerant leak testing and compliance documentation to meet F-Gas regulations.
Gas safety certificates
We provide Gas Safety Certificates for landlords through thorough inspections of all gas appliances. Our engineers check for safe operation, ventilation, and carbon monoxide risks. Certificates are issued digitally with physical copies available upon request.
People
Chris Bailey
Director
Founder of BHC with 30 years' experience in housing association heating solutions. Previously operated as sole trader before establishing the limited company in 2015.
Ann-Marie Fraser
Director
Qualified accountant with extensive commercial experience. Joined as Director during company incorporation in 2015, providing financial leadership and strategic direction.
Matt Dixon
Gas and Technical Manager
Technical manager since 2015 with social housing sector expertise. Oversees engineering operations and ensures compliance with industry safety standards.
Lindsay Cooper
Office Manager
Office manager with 15 years' housing sector experience. Leads customer service operations since 2022, combining professionalism with personal approach to client management.
Donna Tilson
Finance Manager
Finance manager since company formation. Provides financial oversight with cross-sector experience including social housing and commercial enterprises.
Questions
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency maintenance with 77% of issues resolved on first visit by Gas Safe registered engineers.
Can I get financing for new boiler installation?
We offer 0% APR finance for 3 years and 9.89% APR options for up to 10 years on boiler installations.
Are your engineers qualified?
All engineers are Gas Safe registered with extensive experience in domestic and social housing heating systems.
Do you provide guarantees on work?
We offer comprehensive warranties on all installations and repairs, with specific terms provided before work commencement.
How can I schedule a boiler service?
Contact our Bedford office via phone or website form to book a service. We offer flexible appointment times including evenings and weekends.
Do you work with homeowners directly?
Yes, we serve both private homeowners and property developers across Bedfordshire and surrounding areas.