Business Details
13 Years
experience
Emergency
services
Trusted Plumbing and Heating Services in Ely
Established in 2013, Ely Plumbing and Heating has been delivering high-quality plumbing and heating services across Ely and surrounding areas since its founding. Our experienced, fully insured, and qualified engineers provide expert solutions for every need, including bathroom suite installations, heating, plumbing, and renewable technologies. We are Gas Safe, Oftec Registered, Solar Accredited, and Energy Efficiency Certified, with industry-recognised qualifications from City and Guilds, Logic, and NVQ. Our commitment to quality ensures a rapid response time and reliable service for homeowners, landlords, and commercial clients alike.With over four decades of combined experience, our founders Keith Missin and Rob Lee have built a reputation for first-class workmanship and a personal touch. We prioritise customer satisfaction through tailored solutions, using trusted tradespeople for additional work and guaranteeing all labour and materials. Our dedication to the Ely community is reflected in local sponsorships and a focus on training future professionals.
Services
Bathroom Installations
Boiler Installation
Servicing and Maintenance
Heating Systems
Renewable Technologies
Hot Water Systems
General Plumbing
Power Flushing
Gas Safety Checks
Underfloor Heating
Details
- Year established: 2013
Highlights and features
- We have over 40 years of combined experience in plumbing and heating.
- Our team is Gas Safe and OFTEC registered.
- We offer rapid response times for emergency repairs.
- Our engineers hold industry-recognised qualifications from City and Guilds, Logic, and NVQ.
- We are Solar Accredited and Energy Efficiency Certified.
Associations and certifications
- Gas Safe
- OFTEC
- Solar Accredited
- Energy Efficiency Certification
- City and Guilds
- Logic
- NVQ
What people say
Fantastic service
Professional and friendly
Prompt response times
Excellent craftsmanship
Highly recommend
Services
Bathroom Installations
We offer complete bathroom solutions, from full refurbishments to fixture upgrades. Our team manages design, supply, plumbing, electrical work, plastering, and tiling, tailoring each element to your style and needs. All work is guaranteed, ensuring a beautiful, functional space that meets your specifications.
Boiler Installation
Our Gas Safe-registered engineers install high-efficiency boilers from leading brands like Worcester and Vaillant. We provide consultation, installation, and aftercare, offering budget-friendly and premium options to keep your home warm and energy-efficient while meeting safety standards.
Heating Systems
We design, install, and maintain gas, oil, and electric heating systems, including underfloor heating and thermostatic radiator valves. Our solutions improve efficiency by up to 40%, with power flushing services to prolong system lifespan and reduce energy costs.
Renewable Technologies
We specialise in solar thermal panels and air source heat pumps, providing eco-friendly heating and hot water solutions. Our installations reduce energy bills and carbon footprints, with systems designed for durability and compliance with industry standards.
Power Flushing
Our power flushing service removes sludge and debris from heating systems, restoring optimal water flow and efficiency. This process can increase system efficiency by up to 40%, extending boiler and radiator lifespan while ensuring consistent home heating.
People
Keith Missin
Founder
With over four decades of experience, Keith Missin co-founded Ely Plumbing and Heating. He prioritises quality, trust, and local service, ensuring every project meets high standards through his expertise and commitment to the Ely community.
Rob Lee
Founder
Rob Lee, co-founder of Ely Plumbing and Heating, brings nearly three decades of plumbing and heating expertise. He focuses on tailored client solutions and community involvement, driving the company's growth while maintaining its local roots and values.
Questions
What services does Ely Plumbing and Heating offer?
We provide bathroom installations, boiler replacements, heating systems, renewable technologies, power flushing, gas safety checks, and emergency repairs across Ely and surrounding areas.
Are your engineers certified?
Yes, our team is Gas Safe, OFTEC registered, and holds qualifications from City and Guilds, Logic, and NVQ, ensuring compliance with industry safety and quality standards.
Do you offer emergency plumbing services?
Yes, we provide a rapid-response call-out service for urgent plumbing and heating issues, including leaks, boiler breakdowns, and frozen pipes.
Can you help with renewable energy installations?
We install solar thermal panels and air source heat pumps, offering eco-friendly heating and hot water solutions to reduce energy bills and environmental impact.
What areas do you serve?
We operate in Ely, Cambridge, Newmarket, and surrounding areas of Cambridgeshire, providing reliable plumbing and heating services to residential and commercial clients.
Do you offer guarantees on your work?
Yes, all our labour and materials are guaranteed, ensuring peace of mind and confidence in the durability and quality of our installations and repairs.
Reviews (2)
Rebecca Moore
Jun 08, 2022
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EPH recently refitted our family bathroom. Rob helped us design it after listening to eat we were after and after a few tweaks we had chosen everything. They came round to discuss the job with us before getting started and then did a really professional and efficient job. Really impressed with both quality and service. Thanks very much!
Chloe Perry-Bartlett
Jun 08, 2022
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I phoned about 6 companies listed in a local guide, and EPH was the first and only company to call me back. From my first contact with them, they were exceptionally polite and helpful. I needed a gas service as part of the Homes for Ukraine scheme. They managed to squeeze in an appointment for me within about a weeks' notice, which was perfect. They arrived and carried out the service as professionally as you would hope, then they said they would do the check free of charge, as it was for a Ukraine.
This was more generous than we could have hoped for and made it so much less stressful to welcome our guest. It says a lot about the company that they are not profit-driven, they are people driven. Next time I need anything to do with plumbing/boilers, I will not hesitate to contact such a professional and kind company. Thank you!
This was more generous than we could have hoped for and made it so much less stressful to welcome our guest. It says a lot about the company that they are not profit-driven, they are people driven. Next time I need anything to do with plumbing/boilers, I will not hesitate to contact such a professional and kind company. Thank you!