Business Details
34 Years
experience
Emergency
services
Trusted HVAC Solutions for Commercial & Social Housing
Established in 1992, Village Heating has grown from a family-run business into a trusted multi-trade contractor serving private and social housing sectors across London, the South East, and Midlands. Our Gas Safe and NICEIC-certified engineers deliver heating, plumbing, electrical, and compliance services with a resident-first approach, combining technical expertise with digital innovation. We operate under strict values of respect, reliability, innovation, and customer care, maintaining ISO 9001, 14001, and 45001 accreditations to ensure quality, environmental responsibility, and health & safety standards.With 24/7 emergency response, zero-downtime heating solutions, and framework-approved status, we support housing associations, commercial clients, and local authorities through planned maintenance, compliance audits, and rapid repairs. Our strategic regional teams ensure localised knowledge and fast mobilisation, while our digital platforms provide real-time job tracking, SLA reporting, and instant compliance documentation.
Services
Boiler Repairs
Emergency Heating
Plumbing Maintenance
Electrical Testing
Compliance Certificates
PPM Contracts
Gas Safety Checks
Legionella Risk Management
Fire Door Inspections
Zero Downtime Heating
Details
- Year established: 1992
Highlights and features
- 24/7 emergency response with 90-minute average arrival times
- Gas Safe and NICEIC-certified engineers with 30+ years' experience
- Free, no-obligation surveys with transparent upfront pricing
- Digital job tracking and instant compliance reporting
- Framework-approved multi-trade contractor with ISO accreditations
Associations and certifications
- Gas Safe Registered
- NICEIC Approved Contractor
- CHAS Accredited
- SafeContractor Approved
- ISO 9001 (Quality Management)
- ISO 14001 (Environmental Management)
- ISO 45001 (Health & Safety Management)
- APHC (Association of Plumbing & Heating Contractors)
- Refcom
What people say
Magic fairies
Excellent customer service
High-quality workmanship
Reasonable charges
Quick response
Services
Boiler Repairs
Emergency and scheduled boiler repairs conducted by Gas Safe registered engineers. Services include fault diagnosis, component replacement, and system optimisation for domestic and commercial properties. Our 92% first-time fix rate minimises downtime while maintaining compliance with safety regulations.
Electrical Testing
NICEIC-certified electrical installation condition reports (EICRs) and periodic testing for landlords, housing associations, and commercial clients. Our engineers identify hazards, verify safety standards, and provide digital certification within 24 hours of completion.
Planned Maintenance
Customisable planned preventative maintenance programmes for multi-site commercial properties and housing portfolios. Includes seasonal system checks, statutory compliance testing, and asset lifecycle management to reduce emergency callouts by up to 40%.
Gas Safety Certificates
Annual gas safety inspections for landlords and housing providers. Engineers conduct thorough checks of boilers, pipework, and flues, issuing Landlord Gas Safety Records (LGSRs) with real-time digital access through our client portal.
Zero Downtime Heating
AI-driven heating system monitoring that detects potential failures before they occur. Combines IoT sensors, automated alerts, and priority engineer dispatch to maintain continuous heating operation for critical facilities like care homes and schools.
Questions
Do you offer 24/7 emergency heating repairs?
Yes, our Gas Safe engineers provide 24/7 emergency callouts across London with average response times under 90 minutes.
Which areas do you cover?
We operate across London, the South East, and Midlands corridor including Kent, Surrey, and Hertfordshire.
Are your engineers certified?
All engineers hold Gas Safe, NICEIC, or equivalent accreditations with regular competency assessments.
How quickly can you issue compliance certificates?
Digital Gas Safety and EICR certificates are sent within 1 hour of job completion.
Do you work with housing associations?
Yes, we have framework agreements with multiple local authorities and housing providers for planned and reactive maintenance.
What payment methods do you accept?
We accept BACS transfers, direct debit, and corporate purchase orders for contracted clients.
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